Cleveland, OH Bank

Excellent attention

DeeDee Alvelo is a true professional and expert in personal mortgage product!

This bank is not even FDIC insured. And the two male bankers who work there are not qualified to do their jobs and thats the nicest way I can put that.

David is a phenom and a rare find in the banking world. His support and guidance of how get the most for our business was exceptional. He is truly a magnificent individua ... more

Every interaction with this branch has been positive, helpful, & executed with care! I keep going into the bank for the "human to human" experience - US Bank staff are am ... more

Horrible customers service!!! Ive been hung up on no return calls about my problem. Called multiple times thought out the week with no response.

Terrible phone service. Ive called every us bank in Cleveland and dealt with them no problems. This location very unprofessional Retaining recommended That was my fault f ... more

Not opened tell 6 uber there at 540 and it was closed waste of time and money

Very good staff!

Such a nice ATM. It greeted me with a smile, it was fast and it was very kind. The money was crisp, tender, and smelt great. Would recommend this ATM to anyone!

I had a great experience the teller Ms.Joyce was pleasant and nice and respectful.Yall are awesome love that branch.Keep up the good work.

Very unprofessional!!! Cant leave 0 so i left 1. Had appointments to speak with someone not once but twice. Unfortunately they were sick but never got a call from the ban ... more

As I said, whenever I'm at this wonderful place, I feel like the staff working there has my back and understands what withdrawals I need. I believe that the staff there i ... more

Good

HORRIBLE CUSTOMER SERVICE . STAY AWAY

Nice helpful friendly people.

My family and I have banked here for over 30 years!! My daughter called today to ask some questions about paperwork we needed, NEW bank manager was rude saying he's not c ... more

We just entered the bank and the teller proceeded to service the first customer upon learning that she would not be able to assist the customerthe second teller arrives a ... more

No drive through ATM Walk up only.. of course there was like a seven-person line and it's freezing outside! ATM worked great though!

Horrible

This Branch is CLOSED

In a way, I'm glad that this branch is closing at the end of business next Friday. I'm still a little bit upset about how I was treated here last winter. The only reason ... more