Beachwood, OH Jewelry Store

One of the best days of my life, finding my dream diamond, from my dream man. It couldnt have been possible without Barry! He listened to every detail and want, and someh ... more

They not opened, I just showed up at the mall and the store is closed. What a disappointment no notice on walls nothing covered up

Came in looking for an engagement ring and was able to find the most perfect ring. Had a great selection of every type of ring and diamond imaginable so was able see a b ... more

Great service from Therese at the Beachwood location. She helped me find the ring of my dreams. I look forward to shopping with Zales in the future.

One of my favorites, great selection of goods. Best Customer Service.

Rude managers, refused to do price adjustment with receipt for a coupon I forgot to bring in when I purchased my items. As a retail employee this makes 0 sense, I know th ... more

Excellent customer service from Manager Barry

Yay for the nameplates!!!

Not a typical antique store.  More like a museum with prices.You can find fantastic things here, but at prices that reflect what they are.

Fabulous customer service and team work at this store. Both ladies dug threw shoes to find my size. Called in and the associate put my Sloan Tango on hold. Very nice and ... more

Some white lady assisted me and said i could return my necklace but then when i went to return she said she couldnt accept it and only give me an exchange

The quality of the jewelry is not What it used to be. You pay $20 for each engraving that fades away. Even the ones you buy that are engraved fade away. They will not do ... more

1 person working on a Saturday doing both ear piercings and checkout. Its really hard to be 2 places at once.

It was nice little pricey