New Bern, NC Bank

I would like to commend Lydia Thornton on her excellent customer service skills. She made my first experience with this bank comfortable. Her warm and friendly demeanor w ... more

Nice place to get the help you need on anything you may need, we will stay with them, thank you

Ladies went above and beyond at the end of a long day when I came in with 2 toddlers and a newborn. its the little things that take customer service from service to carin ... more

The employees will not answer the phone. You can call again and again and again.

Wonderful group of tellers. They are always friendly.

Absolutely horrible customer service. Waited on hold for 20 minutes for a supervisor only to be disconnected for being rude. Waiting on hold for that long will never be a ... more

Poor customer service!!!!Rude teller.I was making a deposit.Searching for a new bank that appreciates my business.

Weve been banking with United for a year now and have been very pleased with every experience weve had with the staff. Getting set up on the website came with several hic ... more

Zero loyalty or respect for customers. Bank has continued on downward spiral since changing ownership with employee rudeness following suit. After 8 years we'll be closin ... more

I would not recommend this bank . Not a good bank at all .

Should have never closed the downtown New Bern Branch. Traffic is so bad going in and out of the Twin Rivers mall location.

Opened a business account yesterday. Every one was very helpful and friendly. The entire process was quick and smooth.

I have worked with AgCarolina for my land and my building. I appreciate them working with me, a small business owner.

Woodforest National Bank in New bern NC has great employees that are very helpful and have exceptional customer service. I highly recommend using Woodforest National Bank ... more

Worst bank for small business needs I've ever seen.

Today I went inside BOFA in New Bern,NC with a question about a check. I sat there for about 30,35 minutes waiting to speak to someone. The guy in the office was with som ... more

They seem to have a problem managing mail and communicating in the bank. Between my brother and me, we've sent numerous letters, had numerous phone calls, and really str ... more