First Citizens Bank

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Chamber Rating

Verified Member
3.0 - (5 reviews)
2
0
1
0
2
Read Our 5 Reviews

Chamber Rating

Verified Member
3.0 - (5 reviews)
2
0
1
0
2
  • Robert Dodge


    Feb 9th, 2020

  • Heather J.

    Poor customer service!!!!Rude teller.I was making a deposit.Searching for a new bank that appreciates my business.
    May 28th, 2019

  • Michael Raines

    I have used First Citizens for many years and I am very satisfied with the customer service they provide. If I need a loan they are always very helpful and I have numerous account with this bank. I switched to First Citizens after a bad experience with another bank and I am very happy I did. Thank you for the excellent service.
    Jun 18th, 2016

  • Laura Alvarez

    There is no ATM even though they listed themselves on Google as having one.
    Mar 30th, 2016

  • Oliver Moore

    I moved to New Bern from Florida and walked into the First Citizens Bank without any introduction. I chose First Citizens because it had been top rated by Forbes Magazine. Having banked my professional life at giant Citibank I was pleasantly surprised at the warm welcome I received. From opening checking accounts to arranging home financing, the process could not have been more efficient. Everyone I dealt with could not have been friendlier. Learning that I was an avid boater, my mortgage specialist even went to the trouble to introduce me to the regional vice president who shares my love of the water and things that float on it. Bottom line: a fabulous bank! Oliver Moore
    Jul 27th, 2015

Read Our 5 Reviews

About
First Citizens Bank

At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If you’re looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our New Bern, NC branch or find us online.

Contact Info

  •   (252) 637-8200
  •   (984) 867-3086
  •   Website

Products

  • Checking
  • Savings
  • Personal Lending
  • Home Equity
  • Credit Cards
  • Online and Mobile Services
  • Business Checking
  • Business Lending
  • Business Credit Cards
  • Merchant Services

Services

  • Mortgage Banker
  • Investment Advisor
  • Commercial Lender

Images

Questions & Answers

Q What is the phone number for First Citizens Bank?

A The phone number for First Citizens Bank is: (252) 637-8200.


Q Where is First Citizens Bank located?

A First Citizens Bank is located at 305 Broad Street, New Bern, North Carolina 28560


Q What is the internet address for First Citizens Bank?

A The website (URL) for First Citizens Bank is: https://locations.firstcitizens.com/nc/new-bern/305-broad-street


Q How big is First Citizens Bank?

A First Citizens Bank employs approximately 20+ people.


Q What days are First Citizens Bank open?

A First Citizens Bank is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed


Q How is First Citizens Bank rated?

A First Citizens Bank has a 3.0 Star Rating from 5 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Ratings and Reviews
First Citizens Bank

Overall Rating

Overall Rating
( 5 Reviews )
2
0
1
0
2
Write a Review

Robert Dodge on Google

image


Heather J. on Yelp

image Poor customer service!!!!Rude teller.I was making a deposit.Searching for a new bank that appreciates my business.


Michael Raines on Google

image I have used First Citizens for many years and I am very satisfied with the customer service they provide. If I need a loan they are always very helpful and I have numerous account with this bank. I switched to First Citizens after a bad experience with another bank and I am very happy I did. Thank you for the excellent service.


Laura Alvarez on Google

image There is no ATM even though they listed themselves on Google as having one.


Oliver Moore on Google

image I moved to New Bern from Florida and walked into the First Citizens Bank without any introduction. I chose First Citizens because it had been top rated by Forbes Magazine. Having banked my professional life at giant Citibank I was pleasantly surprised at the warm welcome I received. From opening checking accounts to arranging home financing, the process could not have been more efficient. Everyone I dealt with could not have been friendlier. Learning that I was an avid boater, my mortgage specialist even went to the trouble to introduce me to the regional vice president who shares my love of the water and things that float on it. Bottom line: a fabulous bank!
Oliver Moore


Overall Rating

Overall Rating
( 5 Reviews )
2
0
1
0
2

Write a Review

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