Bank of America (with Drive-thru ATM)
-
3131 Dr. M.L.K. Jr Blvd
New Bern, NC 28562 - 252-638-7750
Hours
Chamber Rating
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Denise Berry
Today I went inside BOFA in New Bern,NC with a question about a check. I sat there for about 30,35 minutes waiting to speak to someone. The guy in the office was with someone so I assumed I was next or someone other than him would come and help me. I was the only person in there waiting and then maybe 2 in line.A woman stepped out of an office and barely said hello to me But as soon as an older WHITE gentleman came in she offered Him help I ended up getting in line hoping to speak with the teller...she said she'd be with me in a few minutes. More people came in and they proceeded to take care of All of them first . I was about to leave when a lady finally called me. She provided me with some helpful information but at this point I just wanted to ask them what was so different about me from all those other people that made them feel i should wait ? I may look different but I am too an American citizen with the very same Rights . I've been banking with BOFA for many years and never been treated in such way,I was disgusted.Will not be coming back to this horrible place.
Mar 13th, 2024 -
John Weller
only boa in town with no drive through,,horrible
Feb 21st, 2024 -
Edgar Butler
All I can say is to beware of BOA!
Jan 7th, 2024 -
Justin Arnold
Absolutely horrible customer service though the branch and the 800 #. Have a problem? Call the number Dorothy said. They all do not want to help out besides giving the customer service phone number away to every Tom and Harry. How can you close a checking account with a positive account balance without any notice and say it was an accident on there end!?!? I have a 3 year old on medication and special foods so that resulted in a anxiety attack and 3 hours on customer service to get no where. BOA locked me out of EVERYTHING. You all are ridiculous acting, childish and deserve flat sure to close the branch before it gets any worse. I have already moved to another well known bank because of this incident. No sorry's, I apologize, NOTHING. how about you all go back to school and become something better than a bank teller! Absolutely ridiculous, I wish I could give 0 stars. You all deserve it.
Dec 15th, 2023 -
Marie Noe
BoA in New Bern is the worst of the worst bank! Here it is a Friday afternoon (yea there are tropical storm conditions, mostly rain) I go there just like every Friday. Its 1:52 pm they meet me at the door to tell me they are closing due to weather conditions! What!!! Your only open for two more hours! Its like their lives are more important than anyones. Always understaffed. Closed there drive thur! Hell just closed the bank already! Yall are always on your own time, not worried about your customers needs!
Oct 3rd, 2023
Products
- WELCOME TO BANK OF AMERICA ATM IN NEW BERN NC HOME FOR A VARIETY OF YOUR PERSONAL FINANCIAL NEEDS.
Services
- WELCOME TO BANK OF AMERICA ATM IN NEW BERN HOME FOR A VARIETY OF YOUR PERSONAL FINANCIAL NEEDS. TAKE CHARGE OF YOUR MONEY WITH 24/7 ACCESS.
Questions & Answers
Q What is the phone number for Bank of America (with Drive-thru ATM)?
A The phone number for Bank of America (with Drive-thru ATM) is: 252-638-7750.
Q Where is Bank of America (with Drive-thru ATM) located?
A Bank of America (with Drive-thru ATM) is located at 3131 Dr. M.L.K. Jr Blvd, New Bern, NC 28562
Q What is the internet address for Bank of America (with Drive-thru ATM)?
A The website (URL) for Bank of America (with Drive-thru ATM) is: https://locators.bankofamerica.com/nc/newbern/financial-centers-new-bern-9393.html?utm_source=GMBlisting&utm_medium=organic
Q What days are Bank of America (with Drive-thru ATM) open?
A Bank of America (with Drive-thru ATM) is open:
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Q How is Bank of America (with Drive-thru ATM) rated?
A Bank of America (with Drive-thru ATM) has a 1.8 Star Rating from 48 reviewers.
Hours
Related Categories
Ratings and Reviews
Bank of America (with Drive-thru ATM)
Overall Rating
Overall Rating
( 48 Reviews )Denise Berry on Google
Today I went inside BOFA in New Bern,NC with a question about a check. I sat there for about 30,35 minutes waiting to speak to someone. The guy in the office was with someone so I assumed I was next or someone other than him would come and help me. I was the only person in there waiting and then maybe 2 in line.A woman stepped out of an office and barely said hello to me But as soon as an older WHITE gentleman came in she offered Him help I ended up getting in line hoping to speak with the teller...she said she'd be with me in a few minutes. More people came in and they proceeded to take care of All of them first . I was about to leave when a lady finally called me. She provided me with some helpful information but at this point I just wanted to ask them what was so different about me from all those other people that made them feel i should wait ? I may look different but I am too an American citizen with the very same Rights . I've been banking with BOFA for many years and never been treated in such way,I was disgusted.Will not be coming back to this horrible place.
John Weller on Google
only boa in town with no drive through,,horrible
Edgar Butler on Google
All I can say is to beware of BOA!
Justin Arnold on Google
Absolutely horrible customer service though the branch and the 800 #. Have a problem? Call the number Dorothy said. They all do not want to help out besides giving the customer service phone number away to every Tom and Harry. How can you close a checking account with a positive account balance without any notice and say it was an accident on there end!?!? I have a 3 year old on medication and special foods so that resulted in a anxiety attack and 3 hours on customer service to get no where. BOA locked me out of EVERYTHING. You all are ridiculous acting, childish and deserve flat sure to close the branch before it gets any worse. I have already moved to another well known bank because of this incident. No sorry's, I apologize, NOTHING. how about you all go back to school and become something better than a bank teller! Absolutely ridiculous, I wish I could give 0 stars. You all deserve it.
Marie Noe on Google
BoA in New Bern is the worst of the worst bank! Here it is a Friday afternoon (yea there are tropical storm conditions, mostly rain) I go there just like every Friday. Its 1:52 pm they meet me at the door to tell me they are closing due to weather conditions! What!!! Your only open for two more hours! Its like their lives are more important than anyones. Always understaffed. Closed there drive thur! Hell just closed the bank already! Yall are always on your own time, not worried about your customers needs!
Overall Rating
Overall Rating
( 48 Reviews )Write a Review
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