Chamber Rating

3.9 - (494 reviews)
245
116
46
21
66
Read Our 494 Reviews

Chamber Rating

3.9 - (494 reviews)
245
116
46
21
66
  • Floral Hedge Hog


    Apr 3rd, 2024

  • David King

    Don't waste your time and gas it's too expensive to live any stay at home save your money and marage
    Mar 23rd, 2024

  • Turbo Dudley

    The absolute worst service ever. Running scams with cash only deposits and keeping them with claims it's in the safe n can't get to it due to NO management on site!!!!! Ridiculously rude and unclean.
    Mar 23rd, 2024

  • Karma West

    The hotel is awesome BUT The staff is great. The rooms are clean. I been staying there once a week for a long tine. My little whasoo moment. I encountered the manager gm I think. The front desk manager is awesome First time I ever seem her. She checked me out Kept my 150 cash deposit for no reason said she suspected smoking bc while she didn't smell it evidence was trash was empty n she found an ash . But no smoke smell. All she need is a suspension she said Noma'am. Thats not truu. Sje doesnlr like locals and sje stole my money. Why would I jus now smoke in a room I've never smoked Before I' contacted choice and they are trying to communicate with the hotel now Choice is trying to get a refund if not I'll go to the better business bureau . I probably lost my cash but before I'm dome ima make sore everyone knows who this gm is on a power trip STOLE MY MONEY n be cautious . Do not check out if u put a cash deposit if she is at the desk. . Request sumome different. Walk thru with her take video ..protect yourself Otherwise the hotel staff is great. The maids areawesome. I always tip them. Its aafe. But unfortunately they lost a good cistomer and if I lost my money because she had the power I did But I'm not being quite about it. Tried to contact owner got stome walled . The hotel jus maybe a month ago fired someone for stealing cash deposits so now im womderimg if this gjetto manager dome the employee the way she did me I dont know. But biuer beware. Refise to give this hotel any type of cash. Its so unetjocal to me. Rooms: Clean
    Apr 4th, 2024

  • Junior Partin

    It was a very nice room very comfortable Bed everything was exceptionally clean in the room except for one piece of paper I found under the bed The only things I can complain about from my visit was complimentary breakfast didn't start till 6:30 and ended at 9:30 and there was Is 4 towels, 3 hand towels 2 wash clothes, one shampoo and 1 conditioner in the room. The TV had HDMI, USB hook ups in the back of it. *****EDIT ***** a lot must have happened since I last stayed here. Went in tonight, (paid online, paid online) get to the hotel, lady asked me did I have a reservation? I said yes and I gave her all the information. she was like will you be paying cash or card I was like I paid online she said okay I need $150 exact cash deposit I looked at the ATM behind me she said no it's got to be exact I was like the website says cash, debit or credit card I paid with a card so I'm covered she said no you got to have cash exact cash. Then told my the red roof is down the road. Start to tell that lady I don't know how you think you better than me but you're not. that's the way she was acting. worst experience I DO NOT recommend it any more. So now I'm out $100 cause it was nonrefundable. Ain't going to have me check out in the morning and she go behind me and be like oh well this was messed up that was messed up and try to hit me up for $250 damage fee I'm not crazy I'll sleep in my car tonight. Noteworthy details: Very rude unprofessional lady at the desk tonight
    Mar 13th, 2024

Read Our 494 Reviews

About
Quality Inn & Suites

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more for your money at the Quality Inn and Suites hotel in Lexington, NC near the Bob Timberlake Gallery. We are located off of Interstate 85 n ear Lexington Golf Club, High Rock Lake, Childress Vineyards and RCR Racing Museum. As our valued guest, enjoy hotel amenities like free deluxe continental breakfast, free WiFi, a seasonal outdoor pool, free coffee, free weekday newspaper and a valet cleaning service. Your guest room features a refrigerator, microwave, TV, coffee maker, hair dryer, iron and ironing board. Some rooms also feature a spacious work desk and a a hot tub. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Contact Info

Questions & Answers

Q What is the phone number for Quality Inn & Suites?

A The phone number for Quality Inn & Suites is: 336-517-0438.


Q Where is Quality Inn & Suites located?

A Quality Inn & Suites is located at 101 Plaza Pkwy, Lexington, North Carolina 27292


Q What is the internet address for Quality Inn & Suites?

A The website (URL) for Quality Inn & Suites is: https://www.choicehotels.com/north-carolina/lexington/quality-inn-hotels/nc633?mc=llgoxxpx


Q How big is Quality Inn & Suites?

A Quality Inn & Suites employs approximately 20+ people.


Q How is Quality Inn & Suites rated?

A Quality Inn & Suites has a 3.9 Star Rating from 494 reviewers.

Related Categories

Ratings and Reviews
Quality Inn & Suites

Overall Rating

Overall Rating
( 494 Reviews )
245
116
46
21
66
Write a Review

Floral Hedge Hog on Google

image

Business Response on Google Apr 3rd, 2024
Dear Floral,Thank you for taking the time to complete a survey regarding your stay. We appreciate you and look forward to hosting you again!Thanks!HeatherFront Desk ManagerQuality Inn & Suites

David King on Google

image Don't waste your time and gas it's too expensive to live any stay at home save your money and marage

Business Response on Google Mar 31st, 2024
Dear David,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and are working to ensure we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you, Heather Front Desk Manager

Turbo Dudley on Google

image The absolute worst service ever. Running scams with cash only deposits and keeping them with claims it's in the safe n can't get to it due to NO management on site!!!!!
Ridiculously rude and unclean.

Business Response on Google Mar 22nd, 2024
Dear Turbo,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and are working to ensure we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you, Heather Front Desk Manager

Karma West on Google

image The hotel is awesome BUT
The staff is great. The rooms are clean. I been staying there once a week for a long tine. My little whasoo moment. I encountered the manager gm I think. The front desk manager is awesome
First time I ever seem her. She checked me out
Kept my 150 cash deposit for no reason said she suspected smoking bc while she didn't smell it evidence was trash was empty n she found an ash . But no smoke smell. All she need is a suspension she said
Noma'am. Thats not truu. Sje doesnlr like locals and sje stole my money. Why would I jus now smoke in a room I've never smoked
Before
I' contacted choice and they are trying to communicate with the hotel now
Choice is trying to get a refund if not I'll go to the better business bureau
. I probably lost my cash but before I'm dome ima make sore everyone knows who this gm is on a power trip STOLE MY MONEY n be cautious . Do not check out if u put a cash deposit if she is at the desk. . Request sumome different. Walk thru with her take video ..protect yourself
Otherwise the hotel staff is great. The maids areawesome. I always tip them. Its aafe. But unfortunately they lost a good cistomer and if I lost my money because she had the power I did
But I'm not being quite about it. Tried to contact owner got stome walled
. The hotel jus maybe a month ago fired someone for stealing cash deposits so now im womderimg if this gjetto manager dome the employee the way she did me
I dont know. But biuer beware. Refise to give this hotel any type of cash. Its so unetjocal to me.
Rooms: Clean

Business Response on Google Apr 6th, 2024
Dear Karma,We appreciate the kind comments about some of the staff. The fact that our rooms are inspected by not only one, but 2-3 people, makes impossible for someone to lie about the smoke smell in the room. We do keep the deposit for any smell of smoke within the room, and the guest signs the paper agreement upon check-in when giving the deposit. It is harsh for one to slander the GM, when one knows nothing contributing to her character., so that was not appreciated. Any hotel business relating to employees is also to be confidential, so we assure you rumors can be spread and not be of the truth. Thanks!Heather C.Front Desk Office Manager

Junior Partin on Google

image It was a very nice room very comfortable Bed everything was exceptionally clean in the room except for one piece of paper I found under the bed The only things I can complain about from my visit was complimentary breakfast didn't start till 6:30 and ended at 9:30 and there was Is 4 towels, 3 hand towels 2 wash clothes, one shampoo and 1 conditioner in the room. The TV had HDMI, USB hook ups in the back of it.
*****EDIT *****
a lot must have happened since I last stayed here.
Went in tonight, (paid online, paid online) get to the hotel, lady asked me did I have a reservation? I said yes and I gave her all the information. she was like will you be paying cash or card I was like I paid online she said okay I need $150 exact cash deposit I looked at the ATM behind me she said no it's got to be exact I was like the website says cash, debit or credit card I paid with a card so I'm covered she said no you got to have cash exact cash. Then told my the red roof is down the road. Start to tell that lady I don't know how you think you better than me but you're not. that's the way she was acting. worst experience I DO NOT recommend it any more. So now I'm out $100 cause it was nonrefundable. Ain't going to have me check out in the morning and she go behind me and be like oh well this was messed up that was messed up and try to hit me up for $250 damage fee I'm not crazy I'll sleep in my car tonight.
Noteworthy details: Very rude unprofessional lady at the desk tonight

Business Response on Google Mar 14th, 2024
Dear Junior,Thank you for taking the time to complete a recent survey. However, our policy here at the hotel is $150 cash deposit for local or cash paying guests . I am very sorry to hear of your unpleasant experience, and we will be looking into the matter and making changes to better suit all of our guests.Thank you for staying with us. We do hope to better accommodate you in the future.Heather C.Front Desk Office Manager

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Overall Rating
( 494 Reviews )
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