Hickory, NC Bank

Love this branch! Sorry its closing!

Make sure to check your account and receipt when leaving after depositing. My rent money which is a sizable amount was deposited into someone elses account. Huge mistake ... more

ATM never works and the people on the customer service line are rude and impatient

Bad experience with the branch manager Kathy Johnson. We have been banking at this location since 2004, you would think a 18 years customer would have earned to be treate ... more

All the ladies that work at this branch are very nice and helpful anytime one would go there Best bank in Hickory

Worst bank ever Don't use their ATM to deposit cash, the machine took 700 dollars and never got it deposited in my account. I talked to the employees and they referred me ... more

Main branch in Hickory needs a better ATM can't see anything in direct sunlight!

I just opened a checking and savings account at Nova and Stephanie has been the one that's took care of me and she's been great!!! Answered all questions when needed and ... more

Awesome service help me with all my needs

Seems as if everyone in this bank came from food lion none of them know what theyre doing cant deposit money where you tell them if they tried and no help on issues just ... more

this bank is horrible. I had the worst experience with Cherry Sherill.. I have never dealt with so much discrimination like I did with this bank . The worst BANK ever ..P ... more

Awesome friendly staff that goes beyond what most banks do for their customers. I have a personal and business account and I couldnt be happier to finally find a bank th ... more

Staff is absolutely fantastic and very efficient!

Services is bad . I have a bsnss checking account and use my card a lot . Today I tried to get a temporary card because magnetic band is broken and took 10 minutes to te ... more

Came in town on business and needed help in a pinch. Was referred to PNC and met Ashley the assistant manager. She was amazing in every way. Definitely walked out a new c ... more

Our computer and bank account were recently hacked. Capital told us what to do step by step and were very helpful in what was a very stressful time for us.

One of the few remaining ATM Cash Points

Worst customer experience. 8$ to cash a check from them. Make me wait while they talk

Lexus was beyond nice and helpful!

I went in to open a savings account and was told I need to make an appointment. I scheduled my appointment. It was one week later at 2:30 in the afternoon. What is inv ... more

Quick response every time I needed something.

Out of service

Always excellent and friendly people

Seriously the best bank. Ive been to 4 different branches and its been excellent service every single time. Highly recommend.

Love this Bank was easy to open an account very nice people

I went to open a savings account and they see to care less about you putting money in there bank. I wasn't trying to buy a house just open a savings account. There was a ... more

We came to this branch to deal with an issue that required calling a third party, Tameka was FANTASTIC through what was otherwise a difficult and frustrating process. She ... more

All happy to see a Cash Points ☺️

This is the worst branch I have been to. I called customer service and got a run around.

I hate that I had to give this place a star to be able to do this review, because they don't deserve it. I called to ask a simple question and the lady I spoke with was e ... more

BofA shuts down a branch. We are within and hour of their headquarters and have one branch in the county. No staff added to support remaining branch. 20 min wait to do an ... more

Permanently closed. it's a fruit stand now