Nova Credit Union

I just opened a checking and savings account at Nova and Stephanie has been the one that's took care of me and she's been great!!! Answered all questions when needed and she's very polite and nice I'm glad I decided to switch to Nova credit
Jan 8th, 2024

Tara has gone above and beyond to help me and my sister sort out some crazy car loan woes due to loan service providers switching! Not only did she remember our scenario months after we initially contacted Nova CU, but she also took time out of her busy day to do some sleuthing and find out why things were not reflected properly in our account. She could have just stopped once she got our future payments set up but due to her extra work and efforts, she was able to solve the greater mystery on the account and get it resolved! Truly impressed with her work and follow through.
Aug 5th, 2023

I have been a member of Nova for many years. Each time I interact with staff at the Hickory branch I am reminded why I moved my banking to Nova. The customer service is always superb. It's like a 'down home' friendly bank, never has anyone been negative in their interactions with others. Thank you Lauren and Stephanie for your five star service!
Jul 1st, 2023

Mar 13th, 2023

If your on retirement or disability know this bank will hold your funds. Bank of America, Well Fargo, State Employee Credit Union, and even Pre-paid debit cards release funds a few days early but Not Nova. Be Cautious of this Bank as They Do Not Have Your Best Insterest In Mind, Only theirs. YOU HAVE BEEN WARNED!
Dec 19th, 2022