Fayetteville, NC Banking Services

So I understand it is navy federal policy to not accept change if it is not rolled. You would think that would be for 10 or $20 in change but I was there a couple weeks a ... more

Not a fan of the staff here. Misleading and unknowledgeable. Rates are also abysmal for savings accounts. You can go to a ton of different banks, including brick and mort ... more

Not at all what I expected from a local Bank. Opened a Business account 1st. visit no employee could do the application so I had to come back. Came back to complete the ... more

So easy to use

Harrison is a great Rep and I enjoy utilizing the ATM. Awesome Service!

Better than most

Amazing customer service with Logan!!

Out of the 2 I frequent, the Ramsey st location has really came so far. The branch manager is always so kind and welcoming. My Son and I are so thankful for Winslow as we ... more

Even having a machine to count money, they still can't count money correctly. Doesn't talk to customers with respect at all . Machine outside barley work so your force to ... more

Always friendly and the best service!

Very ignorant and cant understand simple instructions at the drive thru and always inconvenience people who have checks going through the drive thru. No matter how slow y ... more

They are always going out of they way to help the customers. Give them a raise asap

Today I drove from Raleigh to Fayetteville just to use this bank location. Always a great experience. Super friendly, efficient and best customer service Ive experienced ... more

No money in machine

Bj has the greatest customer service, my home girl so sweet please give her a raise and shes sooo patient and kind

They closed the two down in Lumberton NC where I live, now I have to come to Fayetteville. I work at Cape Fear Valley Hospital so its not a problem. My ONLY issue is the ... more

Laura she is one of the best workers very fast

I am starting a new business/LLC and Mikhail was very helpful and made setting up a new business bank account very easy for me. He has truly gone above and beyond. Origin ... more

Manager is excellent and have generally had good experiences.

This bank is horrible, close your account and watch them have you sitting around trying to wait you out. Not to mention return your funds in a check addressed to a child.

Mrs. Jackie has helped me through the last year and she has gone out of her way to make sure everything was taken care of. She has helped me invest my money in the prope ... more

ATM now gives out $50 which no body takes. They say you can now change how you want it. I don't see that, I tell it from checking and then pick one of their pre amounts t ... more

Great working with MIke....

The people give you a run around. Tell you the can cash a check with just verifying the check and social and birth certificate. Go they say it's to late to verify. We wen ... more

Worst banking experience ever. The staff is elitist and the customer service is abysmal. On more than one occasion we were met with racial discrimination by the same bank ... more

Good people

Very nice & understanding! Thank you ! Awesome attitude as well! MS. SHERIA BOW BOW .. give her a raise muah !

Disrespectful an unprofessional

It did everything that I wanted and it could not be rude because it is a machine. Oh wait maybe that is the fix for all of the sarcastic unfriendly cashiers in Fayettevil ... more

Always friendly and professional

Good location, while I'm running outside of Ritz-Epps and I forget cash for the juice bar; this location has came in clutch and saved me a number of times. I think the gu ... more

Fast atm always in working order.3.50 charge.

The subway is way too hot I was sweating in shorts and a t shirt but the service was amazing

Yes, finally a company in America is getting serious about crypto currency! This ATM machine is designed to handle the purchase of Bitcoin at the moment. However, as de ... more

Payed off car loan back in 2007 never got title. DMV says truist has a lein on it. Truist admits loan has been paid in full. They never sent title or notified NC that it ... more

Friendly and helpful employees.. greeted with a smile.

All of the employees are very helpful. I had a huge issue and they were all working on it diligently until they solved it. Very very nice staff.

It may not be for this branch. But I would not recommend to use this bank. Poor customer service for the bank. I tried to close the bank account from different states and ... more

Good bank and service.

First words out of the tellers mouth were I really dont want to do them. I was cashing in savings bonds. Her second words were I always mess them up. Came on a Tuesday ... more

Inside they dont handle cash. You can only use the ATM outside.

I use to bank there

Associates were very polite, got me in and out quickly. This is my favorite branch to go to. I have never had a problem when I come here.