North Carolina Kia Dealer

Took care of problem with excellent service. Cost much less than expected.

I was treated with respect and kindness. Cam, my salesperson could not have been any nicer. Everyone at the dealership was friendly and helpful. AND, I got a new car ... more

Horrible.... One star only because I had to choose one. Worst experience I ever had at any establishment. The discussion on the phone was changed after taking my car in. ... more

Cameron was kind, honest and went above and beyond!

Almost passed this dealership up because I was sure I knew what I wanted. Showed up a little before closing and met Eric Fields and my dream SUV. Came back the next morni ... more

The service department is top notch and so friendly and cares about the customers. They always go above and beyond and explain everything in an easy way to understand. I ... more

Hendrick Kia has an excellent staff and I will continue to come for future work. Thank you

Great car buying experience

Scheduled an appointment for an oil change for noon. My car was checked in at 12:02 pm and it took them almost 2 hours for an oil change. Every time I asked the advisor h ... more

Shannon was so kind, accommodating and professional as I navigated a particularly stressful situation in addressing much-needed car repairs that were overlooked by anothe ... more

I cant thank Kendrick enough for his services with helping me secure my brand new car! Not only did he get every bell and whistle I wanted but got it at an affordable pri ... more

Wonderful and very helpful Service staff.

If i could leave a five star i would but that jus based on buisiness but let tell yall who the real 5 star employee is there her name Tracy Nickels and she was amazing i ... more

I love this dealership!!They are always very attentive to any needs for my vehicle.and they usually are able to get my vehicle in according to my work schedule. My only c ... more

First time buying from Southern Pines Kia. Terry was my salesman and I must say it was a very pleasant experience. He listened to everything I had questions about and ans ... more

If you want your (under warranty) car repaired in a timely manner with great communication... look somewhere else.

Service department manger will not help he tell lies will not return calls we got 2 kia's they messed them both up the manger said I wish I would have know that what they ... more

Very good

Im so mad at this point that I dont know what to do. I used to have two Kias for only less than a year sold both of them and Ive been trying get the refund from my gap i ... more

I went to take my vehicle in for service and get a recall taken care of. The staff was very professional and friendly! Ill be making this my main dealership moving forwar ... more

My family was needing a new car when our old cars transmission started acting up. Sheldon, our dealer, asked about what we were looking for in a vehicle and did infact br ... more

Salesman Rafael goes above and beyond his duties as a salesman. He's polite, courteous, and very knowledgeable. If you're tired of being hassled by high pressure sales, ... more

MICHAEL, our salesman is a very caring and knowledgeable person.

I drive a 2016 Kia and previously was helped by Susan in the service area who was nothing but an absolute joy and force to be reckon with at her job, super informative an ... more

Had a great and comfortable time working with Larry Goode and his team to get my first ever car! Larry and everyone else that I interacted with was very nice, felt genuin ... more

Drew did a great job helping us out! He helped the process go smoothly and quickly. We bought a used car off their lot for my sons first car. Very happy with the experien ... more

Nice friendly people..

Check in was great. Brendan Perry is a superb Service Advisor! Your customer waiting area is so nice I don't mind waiting. I have brought my 2018 Sorrento to you since ... more

Lied to me. Tried to make me buy a truck I didn't want. Was calling my bank after I told him no. I walked out.

I bought my Kia Sportage here and I cant say I was lied to, but I will say I was not told the whole truth. One of the main selling points was that I was able to start my ... more

On April 5th 2024 went out to only test drive a Telluride. Needless to say its now sitting in my driveway. I absolutely love the car but more importantly I so enjoyed mee ... more

We came all the way from Louisiana to buy a vehicle and Justin made it the easiest buy ever!!!! Couldnt have asked for a more accommodating experience. He was ready and w ... more

Mike you are awesome!! Thank you for making my vehicle shopping experience a great and easy one!! My family and I thank you!!

Coastal Kia tried to offer making everything right just for me to change my review. I asked why they couldn't make it right while I was at your dealership. No legitimat ... more

My experience was very very poor. The sales rep was no help at all, he barely did anything to help. He was more focused on trying to get others to sale him their vehicles ... more