Rochester, NY Financial Planner

I called to inquire about their services and was able to enroll right over the phone! I started working with their non-profit company and now I have a debt consolidation ... more

zero

Professional and attentive!

Always great staff, always great experience at this branch, Thanks LAURA GOODRUM and HECTOR LOPEZ for taking the time and effort to get my transaction done and make me fe ... more

Used the ATM. Was as expected. $4 service fee for non-BoA customers just feels antiquated. Banks haven't figured out how to offer reciprocity yet? Seems very 19th century ... more

I absolutely love coming to this location. All of the staff are always fast, friendly & efficient. Pammy & Avery are super sweet.

My husband and I have been with Jerry Randisi of Crossbridge for years, including 2008! We reinvested and are staying the course, and are reaping the benefits. Jerry is d ... more

They treat you like family. We have been with them for years and our portfolio has done extremely well.

Happy New Years.. Just wanted to complement the drive up tellers for there excellent customer service. This bank truly makes you feel welcome and appreciated. Staff is wa ... more

Best staff in banking

Neeraj was a pleasure to work with. His attention to detail was impressive. NLS helped with both my business and personal taxes. HIGHLY Recommend! Steve Robida

It was a mistake to invest a modest but significant amount of my IRA monies in their Investment Services through LPL Financial. We have been depositors in ESL for many ye ... more

I worked with Dom Pullano in the Financial Services Industry for a few years and we have remained friends since 1994. What I value about Dom is his integrity and knowledg ... more

Friendly service. Very thorough and patient to answer all questions.

If I could give no stars I would. In all the years I have had cars and loans this bank is not only the worst, their customer service is so rude terrible people every sing ... more

This review is a reflection on my recent visit and not on my entire involvement with the Bank. That is at least a 4.8. I had an automobile loan through the bank. It cam ... more

Terrible place, rude employees and not clean

Knows how to increase your investments.

My Kia Optima was stolen. I have been on time with my payments since Ive owned the vehicle. I asked for an extension this month so I can pay for a rental. The insurance c ... more

Sue is professional and personable. We are very happy with her care of our finances.

We always have a great experience working with Fidelity. They always leave us feeling that they are looking out for our best interest.

Bad service in this location, the who says his the manager today 4/6/2024 the time 12:00 treats us according to our race and religion its not supposed to happen here in U ... more

Excellent group. Have solid help advice fir finances. Easy to work with