Chamber of Commerce

      Five Star Bank

      ( 7 Reviews )

      Five Star Bank
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      Hours

      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (7 reviews)
      4
      1
      0
      0
      2
      Read Our 7 Reviews

      Chamber Rating

      3.7 - (7 reviews)
      4
      1
      0
      0
      2
      › ‹
      • Tina Muniz-Yun

        Customer service is always excellent!
        Jul 17th, 2023

      • T

        Single handedly the worst and most confusing app / web site I have dealt with. It is as though it is as twisted as possible to set up any reoccurring events. Necessitating you to call for every transfer.
        Aug 10th, 2022

      • Tim Wood

        Ona and John really helped me alot. I was considering changing banks and they were knowledgeable and ready to help me understand what their bank can offer. Ona and John both took the time I needed to explaining and answering all my questions not rushing me off the phone or trying to sell their bank to me. They have recently revamped their website to make it easier to use which is good to know because that is one of the reasons i am switching banks. Also they have awesome perks, $150 gift for a new account, no overdrafts, no minimum balance, free atms wegmans, walgreens etc, free money orders, and no monthly fee. Which is another reason I am switching banks. My old bank is charging me $25/mo now and they do not have any perks for all that. So far 5 star has vote! I'm so impressed!
        Mar 1st, 2021

      • Sean Flesch


        Jun 29th, 2020

      • Zachary Kitt


        Jan 16th, 2019

      Read Our 7 Reviews

      About
      Five Star Bank

      We offer a wide range of consumer and commercial banking and lending services. We're all about improving your financial well-being. Learn more. Investment. Banking. Insurance.

      Contact Info

      •   585-417-3930
      •   (585) 473-1737

      Questions & Answers

      Q What is the phone number for Five Star Bank?

      A The phone number for Five Star Bank is: 585-417-3930.

      Q Where is Five Star Bank located?

      A Five Star Bank is located at 1940 Monroe Ave, Rochester, NY 14618

      Q What is the internet address for Five Star Bank?

      A The website (URL) for Five Star Bank is: http://www.five-starbank.com/

      Q What days are Five Star Bank open?

      A Five Star Bank is open:
      Thursday: 9:00 AM - 4:00 PM
      Friday: 9:00 AM - 6:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 4:00 PM
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM

      Q How is Five Star Bank rated?

      A Five Star Bank has a 3.7 Star Rating from 7 reviewers.

      Hours

      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM

      Related Categories

      Ratings and Reviews
      Five Star Bank

      Overall Rating

      Overall Rating
      ( 7 Reviews )
      4
      1
      0
      0
      2
      Write a Review

      Tina Muniz-Yun on Google

      image Customer service is always excellent!

      Business Response on Google Jul 19th, 2023
      Hi, Tina. Thank you for taking the time to share your review of our Rochester office!

      T on Google

      image Single handedly the worst and most confusing app / web site I have dealt with. It is as though it is as twisted as possible to set up any reoccurring events. Necessitating you to call for every transfer.

      Business Response on Google Mar 30th, 2023
      We’re sorry to read about your recent experience. Five Star Bank prides itself in building strong relationships with our customers by providing excellent service. We would welcome an opportunity to connect with you to discuss in more detail. Please call us at (877) 226-5578 at your convenience. We have a team available Monday – Friday from 7:30 am to 7:00pm and on Saturdays from 8:00 am to 2:00 pm. Thank you!

      Tim Wood on Google

      image Ona and John really helped me alot. I was considering changing banks and they were knowledgeable and ready to help me understand what their bank can offer.
      Ona and John both took the time I needed to explaining and answering all my questions not rushing me off the phone or trying to sell their bank to me. They have recently revamped their website to make it easier to use which is good to know because that is one of the reasons i am switching banks. Also they have awesome perks, $150 gift for a new account, no overdrafts, no minimum balance, free atms wegmans, walgreens etc, free money orders, and no monthly fee. Which is another reason I am switching banks. My old bank is charging me $25/mo now and they do not have any perks for all that.
      So far 5 star has vote! I'm so impressed!

      Sean Flesch on Google

      image

      Zachary Kitt on Google

      image

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      Overall Rating

      Overall Rating
      ( 7 Reviews )
      4
      1
      0
      0
      2

      Write a Review

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