M&T Bank

This branch has caused me so many financial problems and stress when they put a hold on a check that was given to me by a family member to pay for important things like an emergency car repair. They put a hold on the check for over a week to review, but couldnt explain to me why they needed to do this other than the fact that I dont normally have that much money in my account, so they said it was possibly being reviewed for fraud. I was unable to get my car fixed because of this, forcing me to bus and uber everywhere, costing me even more money that I dont have. I cannot wait to close my account and switch to a better bank!
Dec 10th, 2023

I give no stars to this bank but the post made me give one. I opened an account for my employment direct deposit on line. I then called customer service to make sure all was well with what I had opened and I was told that because I did not use my full name of Katherine as is on my license I should go into a branch and clarify my full name. I did so after waiting quite a while to talk to someone and I presented my license. They then without telling me closed my account and latter told me that it looked like fraud, like I was taking over Kathy's account, and when they closed the account without telling me, my paycheck had no place to go and was returned to Paychex and I had so many problems because I could not pay my bills because these people are incompetent @$$holes.
Dec 10th, 2023

Not this bank in particular the whole company is cheat..you got 8 dollars in the bank for example.. you use 5 wake up -2 in the account next day..
Aug 10th, 2023

Today Janethel H. helped me by completing a personal loan application. Her professionalism, quality customer service, and positive attitude put me at ease throughout the process. Thank you for helping me today!
May 13th, 2023

John the teller is very rude! I can't believe the snarky comments he made. Several comments that showed his personality and lack of professionalism. His name tag was upside down too!
Feb 7th, 2023