Chamber of Commerce

      Five Star Bank

      ( 13 Reviews )

      Five Star Bank
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      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.2 - (13 reviews)
      6
      1
      0
      2
      4
      Read Our 13 Reviews

      Chamber Rating

      3.2 - (13 reviews)
      6
      1
      0
      2
      4
      › ‹
      • Miguelito X18

        I call to make a payment. And they charged me $15 dollars just to make a payment. worst customer service
        Jul 21st, 2023

      • King Musaba

        Exceptional customer service at this downtown Chestnut branch.
        Nov 13th, 2021

      • Fran tyson

        Enjoy visiting
        Jul 2nd, 2021

      • Knowledge Allah

        Great Bank to work with.
        May 21st, 2021

      • Billie Carroll

        Awful. I came in for a transaction. The teller acted confused . Finally when I paid my car note and got a receipt. I asked is there anything else I need . He says yes. Then after 3 minutes I ask so what am I waiting for? her says nothing your all set. He just enjoyed wasting my time .
        Oct 10th, 2020

      Read Our 13 Reviews

      About
      Five Star Bank

      We offer a wide range of consumer and commercial banking and lending services. We're all about improving your financial well-being. Learn more. Investment. Banking. Insurance.

      Contact Info

      Questions & Answers

      Q What is the phone number for Five Star Bank?

      A The phone number for Five Star Bank is: 585-498-2910.

      Q Where is Five Star Bank located?

      A Five Star Bank is located at 100 Chestnut St, Rochester, NY 14604

      Q What is the internet address for Five Star Bank?

      A The website (URL) for Five Star Bank is: http://www.five-starbank.com/

      Q What days are Five Star Bank open?

      A Five Star Bank is open:
      Sunday: Closed
      Monday: 9:00 AM - 4:00 PM
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM
      Friday: 9:00 AM - 4:00 PM
      Saturday: Closed

      Q How is Five Star Bank rated?

      A Five Star Bank has a 3.2 Star Rating from 13 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed

      Related Categories

      Ratings and Reviews
      Five Star Bank

      Overall Rating

      Overall Rating
      ( 13 Reviews )
      6
      1
      0
      2
      4
      Write a Review

      Miguelito X18 on Google

      image I call to make a payment. And they charged me $15 dollars just to make a payment. worst customer service

      Business Response on Google Aug 30th, 2023
      Hi Miguelito. Five Star Bank prides itself in building strong relationships with our customers by providing excellent service and delivering valued products. We regret the disappointment you’ve expressed and would welcome an opportunity to connect with you to discuss in more detail. Please call us at (877) 226-5578 or stop into your local branch. Thank you.

      King Musaba on Google

      image Exceptional customer service at this downtown Chestnut branch.

      Business Response on Google Nov 16th, 2021
      Hi, King Musaba! Thank you for taking the time to provide such a positive review of our Five Star Bank Plaza Office. As a community bank, we pride ourselves in placing our customer’s financial well-being at the heart of everything we do by providing excellent service and protecting our customers and neighbors.

      Fran tyson on Google

      image Enjoy visiting

      Business Response on Google May 13th, 2021
      Thank you, Fran tyson, for reviewing our Five Star Bank Plaza Office so positively! We look forward to continuing to serve your banking needs.

      Knowledge Allah on Google

      image Great Bank to work with.

      Business Response on Google Sep 2nd, 2021
      Hi, Knowledge Allah. Thank you for taking the time to share your positive experience with our Five Star Bank Plaza team! As a community bank, we pride ourselves in placing our customer’s financial well-being at the heart of everything we do and we are so pleased you always have a great experience.

      Billie Carroll on Google

      image Awful. I came in for a transaction. The teller acted confused . Finally when I paid my car note and got a receipt. I asked is there anything else I need . He says yes. Then after 3 minutes I ask so what am I waiting for? her says nothing your all set. He just enjoyed wasting my time .

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      Overall Rating

      Overall Rating
      ( 13 Reviews )
      6
      1
      0
      2
      4

      Write a Review

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