The UPS Store

Diana A _{on Google}

Mar 6th, 2023

Ive been to this UPS store twice, a couple of months apart and had a very bad experience both times. The manager is very rude and unprofessional.
Every time, he would make me wait for 10 minutes to get things done. Also, instead of professionally explaining that this UPS location only offers self service, he would with the rudest attitude say I have to label my packages myself, otherwise the branch would incur labor time and cost. When the other employee tried to help me with placing the UPS labels on my boxes, he told her not to and that I should do it myself. Very bad customer service, do not recommend this branch.

Steve Van Heyningen _{on Google}

Mar 3rd, 2023

I stepped in to do an Amazon return, wait was pretty long because of one customer with 8 returns. This store is pretty small, but the store on 72nd street is way quicker at processing. ( If youre well prepared ).
This location has new Staff that are very knowledgeable. I know everyone left a negative review but cmon lets be real this is a Franchise business, they need to make money somehow (Nothing is free when you walk in to a Store).

Dale Hall _{on Google}

Feb 25th, 2023

Very rude service. Paid for a shipping label online but didn't have a printer. The woman wanted to make me pay not only to print the label but even for the time on the computer to print it! And remember this is for a package I'm paying ups to ship. Just go to Staples - they can do all of the same services and much more and are way friendlier.

Star _{on Google}

Jan 12th, 2023

Dealing with this location for a year and nothing has changed. All the staff is nasty, unfriendly & abrasive. Spoke to a woman about boxes I needed shipped instead she put me on hold abruptly then never came back on the phone. Get some new management and get rid of this entire staff. Unprofessional & rude you never know what kind of attitude youre going to get at this location.