Chamber of Commerce

      The UPS Store

      ( 113 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 5:30 PM
      Sunday:
      11:00 AM - 4:30 PM
      Monday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.7 - (113 reviews)
      72
      3
      5
      1
      32
      Read Our 113 Reviews

      Chamber Rating

      Verified Member
      3.7 - (113 reviews)
      72
      3
      5
      1
      32
      › ‹
      • Ian Couch

        Ease of shipping
        Mar 31st, 2024

      • Harold Alterwein

        Excellent service ,employees very knowledgeable and helpful (Ryan M,Alexa R
        Feb 7th, 2024

      • Celine Wojtala

        Kelvin and Sherif provided excellent customer service. Very helpful!
        Jan 23rd, 2024

      • Arnies Livingston

        Always a great experience at this UPS store. Even though it is busy the gentleman working there, Ryan, is always efficient and takes the time to provide quality customer service while taking care of my shipments and returns and showing some attention to my dogs !
        Jan 19th, 2024

      • Ally Moy

        edit: This is the rude email response I got from the manager. "Apparently, you don't have a clue how amazon returns work and consolidate Amazon packages and shipped. If you have a drop off receipt, then you can contact Amazon. Best Regards, Osama Abdalla" DO NOT GO TO THIS UPS LOCATION. I'm not necessarily blaming the employee completely in this case, but there was what seemed to be an extremely inexperienced young teen working the store alone. He had no idea how to do the job. He had to call the manager for instructions. The whole store was covered in returns to the point that there was no space to even put your items on the counter. Everything was just mixed up piled up everywhere. The receipt machine didn't even print the tracking codes correctly - couldn't read them. I'm so nervous that my items are not going to get into the returns system correctly and I'll lose both the refund money and items. I shouldn't have even dropped the stuff off here after seeing this but i didn't want to carry a bunch of heavy stuff to another store another day. edit: As expected, they misplaced 2 returns orders. 1 says delivered to Amazon. 2 say unshipped after several days.
        Jan 14th, 2024

      Read Our 113 Reviews

      About
      The UPS Store

      The UPS Store #5865 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 3rd Avenue, Between 25th & 26th Street Ny10016.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Languages

      • English
      • Spanish
      • Arabic

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (212) 481-0055.

      Q Where is The UPS Store located?

      A The UPS Store is located at 353 3rd Avenue, New York, New York 10010

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/ny/new-york/353-3rd-avenue?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 10:00 AM - 5:30 PM
      Sunday: 11:00 AM - 4:30 PM
      Monday: Closed

      Q How is The UPS Store rated?

      A The UPS Store has a 3.7 Star Rating from 113 reviewers.

      Hours

      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 5:30 PM
      Sunday:
      11:00 AM - 4:30 PM
      Monday:
      Closed
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 113 Reviews )
      72
      3
      5
      1
      32
      Write a Review

      Ian Couch on Google

      image Ease of shipping

      Business Response on Google Apr 2nd, 2024
      Thanks so much for sharing this, Ian Couch! We'll share your kind words with the team. You can always count on us to make your shipping experience easy and seamless. See you next time!

      Harold Alterwein on Google

      image Excellent service ,employees very knowledgeable and helpful (Ryan M,Alexa R

      Business Response on Google Jan 14th, 2024
      Hello Harold Alterwein, thank you for sharing your positive experience. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next experience, please don't hesitate to reach out.

      Celine Wojtala on Google

      image Kelvin and Sherif provided excellent customer service. Very helpful!

      Business Response on Google Jan 25th, 2024
      Hi Celine Wojtala, thank you for the review! We know we can always count on Kelvin and Sherif. We appreciate the feedback and hope to see you again soon.

      Arnies Livingston on Google

      image Always a great experience at this UPS store. Even though it is busy the gentleman working there, Ryan, is always efficient and takes the time to provide quality customer service while taking care of my shipments and returns and showing some attention to my dogs !

      Business Response on Google Jan 24th, 2024
      Thank you for the review, Arnies Livingston! We know no matter how busy we get, Ryan will make sure you get taken care of with world-class service. Come by whenever you need us!

      Ally Moy on Google

      image edit: This is the rude email response I got from the manager. "Apparently, you don't have a clue how amazon returns work and consolidate Amazon packages and shipped. If you have a drop off receipt, then you can contact Amazon.
      Best Regards,
      Osama Abdalla"
      DO NOT GO TO THIS UPS LOCATION. I'm not necessarily blaming the employee completely in this case, but there was what seemed to be an extremely inexperienced young teen working the store alone. He had no idea how to do the job. He had to call the manager for instructions. The whole store was covered in returns to the point that there was no space to even put your items on the counter. Everything was just mixed up piled up everywhere. The receipt machine didn't even print the tracking codes correctly - couldn't read them. I'm so nervous that my items are not going to get into the returns system correctly and I'll lose both the refund money and items. I shouldn't have even dropped the stuff off here after seeing this but i didn't want to carry a bunch of heavy stuff to another store another day.
      edit: As expected, they misplaced 2 returns orders. 1 says delivered to Amazon. 2 say unshipped after several days.

      Business Response on Google Jan 7th, 2024
      Hello Ally Moy, we're sorry to hear you didn't have a great experience with us. We're committed to providing world-class service and want to hear from our customers when there is an area where we can improve. If we can offer further assistance, please contact us directly at [email protected] so we can follow up with you. Thank you.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 113 Reviews )
      72
      3
      5
      1
      32

      Write a Review

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