New York, NY Furniture Store

I highly recommend working with Omer Faizi at The Shade Store on Madison Avenue. We updated window treatments in four rooms. From start to finish Omer helped with fabric ... more

I've been a Shade Store customer for years. I've purchased product from them for my home and for clients. But I have to say, the quality of the product has declined and ... more

"Absolutely appalling customer service from Shade Store. Purchased a faulty set of shades and blinds in May and despite countless emails, case numbers, and promises, the ... more

I spent over $10K on shades for my one-bedroom apartment, expecting reasonable quality. The app used to control them is a scam it doesnt work and has a 1.6-star rating o ... more

No real complaints with the shades themselves, weve had motorized roller shades for a few years now and they do what we want, integrate well with our smart home setup, et ... more

As a design professional in NYC for 40 years, The Shade Store has been our go-to store for clients and projects at a specific price point. The 2409 Broadway store, howeve ... more

So happy with my roller shades. They turned out great. I have tall ceilings so was pleased with my decision to get electric shades.

The actual product is good quality and everyone I've worked with has been cordial & fairly professional. But for what's considered a slightly more premium option, The Sha ... more

Simply fantastic. The Oslo we selected came on time as promised and was installed flawlessly. We were nervous at the end of our renovation that the delicate finishes th ... more

Great store with a lot of options for improving space in your closets.

Salesperson was very helpful and matter-of-fact regarding our needs.

Truly beautiful furniture and great customer service. Sales staff was incredibly helpful. Purchased all my living room, dining room and den furniture and will be back soo ... more

Nice

Great place to get the couch to last for ever.

Lively home furnishing store

Purchased several pieces of furniture and they signed the contract with me, only to come back k and say they made a mistake in the price. Would not honor their contract. ... more

Great welcoming staff some good finds and great treats for customers

Fast and efficient. Kimberly is great

Very efficient and professional.

Sales Staff Were Awesome & Very Helpful!

Very kind n helpful staffs. Got my pick up order expedited in store. U can park in front of the store for quick drop off

Sales associate Anand helped me with all my mattress needs. I explained to him what I wanted, and he suggested some awesome choices within my price range. I had picked a ... more

I went into the store to get some much needed guidance. When I went in, I was frustrated! Maxwell Regan offered to help. He was wonderful!! Listened carefully before he ... more

Macy’s no longer carries Lovesac products.

Victor was great. Very high customer service. Made suggestions that were very helpful. When furniture was delivered the 2 drivers did a great job installing and cleaning ... more

Really nice Roche Bobois location. Organized and friendly staff. Want to give a big thanks to the short Latino gentleman who helps in the loading area . I believe his nam ... more

im within the 100 day trial period and I wanted to exchange the bed from a dual chamber to a single chamber. well YOU STILL HAVE TO PAY $600 TO BE EXACT. What kind of tri ... more

****UPDATE: Its been over A YEAR (February 2024) and they never cared to fix the mess they did!! Be aware!!! ******** So far the worst experience. We got a dinning table ... more

There are chairs which cost more than 900$ each. The quality as it was made in some garage in China total shame.

Too much pressure and not enough real information about the product. I later came to my senses and canceled, but I see that I did not get back everything although nothing ... more

Beautiful, quality furniture. I had a great in-store experience with Nazila who helped me find the perfect couch. Looking forward to the delivery.

Absolutely beautiful store, I was very inspired by what I saw. Impeccable!

Excellent customer service, furniture, and efficient and reliable delivery time. Highly recommend.

Beautiful furniture! Great customer service.

Always so many unique finds here. Love browsing around!

Mr. Davenport surprised us with a a price lower than displayed and we got free pillows and a mattress cover as part of the deal.

Excelente!!

Stopped by. Didnt spend enough time for a thorough review

Great to deal with.Angelo was very professional did a great job fixing my armoire doors very reliable came on time. Vanessa did a follow up to make sure everything worke ... more

I have visited the shop 3 times and only bought items once, each time the service was spotless. The sales persona are very knowledgeable and efficient, the selection at t ... more

(Translated by Google) For me and many people this is the number one store we are very sad there are always many discounts we are sad because they will always close it wh ... more

This location is closed even though Google lists it as still open. Google has become incredibly untrustworthy.

Harrison made everything super easy to do over a call and online (I wasn't able to visit a showroom in person). Couches are super comfortable, cat friendly, modular, easy ... more

Francisco Helped Me With My Mattress Great Service Thank you mattress firm I am happy customer god bless .