New York Furniture

Great beds, terrible service.

An awesome mattress and amazing staff!

First, I can't express how impressed and appreciative I am with the customer service I received from their salesperson, Diana. It has been months since we have been tryin ... more

Friendly, helpful, knowledgeable people in this store. I have found them very knowledgeable in their products in every purchase I have made here, from our new Sleep Numbe ... more

My wife and I went in to purchase a mattress and Joe was helpful through the whole process. He listened to what was important to us and helped guide us through the proces ... more

Friendly, helpful, knowledgeable people in this store. I have found them very knowledgeable in their products in every purchase I have made here, from our new Sleep Numbe ... more

I walked in not really in the market for a bed at this point in time. I coincidentally found myself walking by this store and i figured i would start gathering informatio ... more

The lady was very nice and Helpful to me over the phone. My package went to that building by mistake And the lady who works in that building ( WISH I would've gotten her ... more

Great experience shopping for new sofa sectional and bookcase. Exceptional service. Great quality in customer service and products. Pending delivery in 4 weeks .

Good prompt professional service

Eric was super friendly, super knowledgeable, and over did a great job. He's looking out for you! 10/10

Purchased 2 outdoor zip shades for a pavilion for the purposes of keeping the sun out during summer and the cold out during winter. The owners went out of their way to ... more

I came for some pillows and Ally was fantastic in helping me find the perfect ones! It was a great experience

Staff were friendly and helpful. Delivery was also very well done.

Super service from Riverhead mattress firm. Great deals and instant pick up or next day delivery when no time to wait. Always have great product available.

My return was handled in a courteous and professional way by Jeff Pearlstein in JV office . He was diligent in looking for all deductions we are entitled to receive. Than ... more

Very helpful staff!

No words very happy with everything service delivery and the store and my sale person Gary. Fenomenal.

Stools and delivery A+++. I originally ordered from West Elm stools that took over nine months to arrive. I ordered these stools as well were custom and came less than tw ... more

Simply fantastic. The Oslo we selected came on time as promised and was installed flawlessly. We were nervous at the end of our renovation that the delicate finishes th ... more

Guy was so nice and helpful made the process so easy.

Leah was Amazing!! Thank you for helping us!

Easy to do business

Christopher did a phenomenal job! He definitely knew what he was talking about and was very friendly. He was helpful during the entire process of buying a new mattress an ... more

Cory helped us pick out our mattress, very knowledgeable and helpful throughout the entire process, highly recommended!!!

Nick & Adam took me through all the options and were very patient and friendly. No pressure to buy and they tried to get me what I wanted for the money I wanted to spend ... more

Fantastic customer service. I am so glad I came into the store instead of ordering a cheap mattress off the Internet. I got a great deal on a made-in-the-USA mattress and ... more

We went in only looking to test mattresses, but ended up buying a mattress and two pillows! Nick went above and beyond to be patient and informative even though it was th ... more

Lisa was such a big help for us. Her explanations & knowledge was understandable & to-the-point. She did not push us to buy higher or lower. She listened to our reques ... more

Scotty was a great help in picking out a mattress for my daughter today. He was extremely knowledgeable, professional and a pleasure to work with!

Great experience and the sales guy was awesome!!!!!

I had a great time at Metro Mattress with Kyrs guiding our experience. It was the mattress tour i never knew I needed. My husband and I are very happy with our purchase a ... more

My husband and I was desperate to find a new bed. We walked in and met Austin and his team was amazing. Austin made sure we got what we wanted for a decent price. Austin ... more

Good

Metro Mattress Middletown was the best. Very knowledgeable staff and great customer service. I mattress was delivered 2 days after purchasing

Zach was great! Learned a lot, and he got us to the perfect mattresses quickly!

Keith was a fantastic! Very personal and could tell he fought for the best price. Thank you Keith

Super helpful and knowledgeable customer service. Thanks Anthony!

My wife and I stopped in to look for a long overdue new mattress. John was very friendly and extremely knowledgeable. He listened to what we were looking for and narrowed ... more

Showroom was clean, bright, and inviting. Beriah was patient, answered all my questions, and didnt make my experience uncomfortable by pushing a product. His professiona ... more

Great store with a lot of options for improving space in your closets.

Salesperson was very helpful and matter-of-fact regarding our needs.

One sales man asked the salesman wirking with me how he was doing he said terrible, like i wasnt listening, and i was gonna spend alot of money that day but after that ... more

Worst service ever. Just went in to have a consultation session and this man came out chewing food and told us to get lost. Wow. Seriously in UWS? Never go here, people. ... more

Why was the Lake grove store closed???please reopen!!@