Brooklyn, NY Bank

Danielle and Greg goes above and beyond to help their customers. They are very professional, helpful and knowledge. They really love their job and that is evident in thei ... more

Do not go there if you haven't made an appointment. You'll be waiting forever, and then someone will tell you to come back tomorrow.

Kevin was great and provided very professional service when helping me set up my banking in the US

I needed to open 2 new accounts for my parents and was helped at the branch by Vladislav Bobkov. He was very polite, professional and caring. Vladislav answered all the q ... more

Friendly and quick!!

Terrible customer service. I had a 2pm appointment and when I received the text to go inside they had already took another client. I was standing in there waiting for ove ... more

cool

I have to say, this is the best banking experience I've had with Citizens (I've been with them for a decade in half a dozen locations). The folks at this branch went abov ... more

The worst customer service ever. Had such bad experience. Worst manager and bank teller

Melvin is the best :)

I truly appreciated how respectful all the employees were at this location,for my first time going in taking care of business. Therefore the representative Winnie D was t ... more

WORST BANK EVER i deposit my IRS checked the atm swallow my check and screen said we cannot process right now they kept my check and didnt give me no reciept !!! I went t ... more

Was planning to make a wire transfer and my banker Rene suggested we instead issue a cashiers check and deposit into the recipients account, effectively saving me $20 dol ... more

Love my local branch. Everyone is so nice and friendly and accommodating. Investors bank its self if by far one of the best accounts I have had. They are not like most ba ... more

Never been there before but it is convenient and theres a parking lot if you wish easy access from the bus and train Uber and Lyft. As for safety I dont know I have neve ... more

Bad service the woman was a little bad with me because I don't speak English very well you should change the customer service

There is one Indian women and a fat women and they where very discriminating with me just because Im trans they try to justify themself but that was DISCRIMINATION!

Cindy and the staff are the best they're friendly , attentive and work really well each other & with they're customers I love this 71 st and 13 ave. Other branches should ... more

Gabriela was super helpful and accommodating. She made the experience really wonderful and stress-free.

Amazing customer service. Had a few issues and went to this branch and I was extremely happy with the service I received and particularly from Ms. Dana Khater as she was ... more

Excellent service This branch is the best branch, Ms.Nurzahan Begum is professionalism and excellent service is highly commendable. Specially Manager and personal bankers ... more

Excellent customer service with the manager and Jonathan this is the best td bank branch by far ! Love coming here

Hello, i was using this app for quite a long time, then i decided to try another, because there were a juicy offer with low rates. But now i have come back to paydepot, a ... more

Very convenient place to bank lots of ATM machines inside and outside the tellers are very polite always willing and able to help i been going there for past five years ... more

Excellent, competent and personable branch-- always willing to go the extra mile to resolve issues. After 18 years banking there I can say-- without reservation-- that Co ... more

Brooklyn for many years. The Branch Manager and staff are friendly and accomadating. I like that they stay open 'til 4PM and some hours on Saturday.

The staff at this branch are very friendly on a professional level

They wouldnt let me open a savings account and deposit bonds that I got from when I was born. My ID is in Williamsburg and my name and matched the bonds. The lady said th ... more

Dear Management: Serving an extremely large and loyal clientele, with almost no other banks in the vicinity, the bank currently has one teller and 2 ATMs inside the bank, ... more

Top notch customer service, the tellers are always pleasant and helpful. The management always goes out of there way to with any problems. Highly recommend.

Words can't express the love you get from those awesome ladies....best staff

Got two money orders yesterday for a total of $40 each. Clerk charged me $3.49 for each money order plus $3.95 for using my debit card. This spot charges too much and cle ... more

Why are all the td banks dirty doesn't anyone clean Business hrs are terrible Bank needs improvement they need a broom and a mop by the ATM there's too much sun

Truly a wonderful bank with the most helpful bankers and associates. They will go above and beyond to assist you and even give you helpful financial advice! Special shout ... more

Very rude personal

someone hacked my card and was picking up money without my knowledge

I would never come back to this branch. I only came here because it was closest to my job. I had to present three forms of identification, just to make a non substantial ... more

One of the dumbest branches they have, I gave them a 100 dollars to change for singles she tells me your hundred bill has a small ink stain and cannot be taken in the ban ... more

Long line

Very poor service waited 40 minutes for a banker no one come up to ask my need so I left very disappointed

Busy place,

Fee charge 240

ATM NOT SAFE AFTER HOURS.

If I can give this branch Zero stars I would. As I was walking into the bank to deposit money the girl behind the counter was so rude , and even had to nerves to burp lou ... more

Good atm, but TD bank doesnt cash US Bonds for new customers for 12 months. Talk about unpatriotic

No notary public.

I go in there this morning and this black girl very rude acts like she's making copies then when she's finally done she looks at me like I'm bothering her why do yall kee ... more

Very bad service. They say one thing and do another. Not accepted on time

Please do not apply to this bank when do so if you dont add money in the bank they will charge fee over 128 dollars .