Reno, NV Cosmetics Store

Good experience. I can find mos5 any beauty product here. I have been a fan for 20 years.

Lexi one of the rudest person I have a encounter lately.

Quick and pleasant customer service

The new staff is not courteous at all.I went for make up and the make up artist was not showing any interest. When I told her that don't feel comfortable with the eye m ... more

On Tuesday September 5th, my daughter had an appointment for a wax upper lip service at 11:40. We had to wait for 25 minutes before Connie was able to assist us. The firs ... more

Clean store. Not as big as others. Nice staff.

While very bust my transaction was handled quickly all while the manager was effectively handling a very unreasonable customer. I was so impressed with her patience and ... more

Cute store. Friendly staff. Found some good K-beauty products and brands.

I LOVE Ulta. About a year ago I was in a pinch for a blowout. I took a chance and called Ulta, they had an availability. I barely even knew they had a full salon. My styl ... more

Lexi one of the rudest person I have a encounter lately.

Well stocked and not too busy at the time I went, on a late Sunday afternoon.

Awful employees

We stopped in today, and Angelica was awesome. She really helped my wife feel as beautiful as she looks as our anniversary is just around the corner. Great conversation a ... more

Wow! Bianca the associate went above and beyond to make sure all of my needs were met. She is the hardest working person I have ever had the pleasure of meeting. I will d ... more

Nice place to visit and entertain yourself

Love the new refillable shampoo and conditioner bottles!

My grand daughter loves it here

I stumbled upon this bath and body hidden gem! It is nestled underground in the Basement Reno, and let me tell you, it's an absolute treasure trove! From the moment I ste ... more

I like this store but B&BW sure has gone up in price for their soaps and etc. Everyone is pleasant and helpful at this location. I wish they had a store in Carson City, N ... more

Very nice store. A lot to select from. Most of the sales clerk are professional and help you find what you are looking for, unfortunately I got a very rude sales person ... more

Been shopping here since opening weekend at The Basement. Love it!!

Horrible! Rude! Racist! To the sales lady that snatched a box out of my daughters hand this is for you! First, my daughter is 8 and second she is American and was born in ... more

Choices were limited for what I needed

My wife is being using this products for some many years and she loves them best presents u can give to someone you love and the customer service is the best always and y ... more

Very rude personnel unreasonable and overall very bad experience

Went in to ask if anyone was available to style my hair and everyone seemed to have attitudes and weren't very professional in answering my question, there we're four wo ... more

Almost 11:30 and they're not open.

Mac is the best

I put in an online order for pickup and the transaction was seamless.

Not great customer service

Nothing infuriates me more than driving out of my way to a business only to find that they are closed. I checked Sally's hours online, then even called to verify that ... more

Found a beautiful cocktail dress at a reasonable price. Happy with my purchase.

If I could give zero stars, I would. Prescriptions are never filled on time. Even if you get a text saying your prescription is ready, the very rude pharmacy tech will t ... more

The two men working tonight were life savers. I had incredibly important paperwork I needed printed by tonight, my online order never went through, so the cashier told us ... more

Far better experience when compared to the Sparks CVS off McCarran and Prater. Great costumer service. They answer their phones. They seem to care about those costumers. ... more

This pharmacy keeps you on hold for a long time and always has long wait times in the store. Very poor customervservice.

Always professional kind caring and loving great welcome. They are busy, but they are very attending with great smiles thank you, all the crew ,we love the rewards yo ... more

2 stars only because they usually have what I need. But today, I waited in the drive thru at the pharmacy for 10 minutes, only to get up to the window and find a black ca ... more

unhappy salesclerk...unhappy shopping experience