Budget Car and Truck Rental

Generally very nice people who try to help you get into a vehicle
Jun 13th, 2023

May 15th, 2023

Disappointed with this franchise location. Understaffed. Disorganized. Lack-luster customer service.
May 14th, 2023

This rental car company is the worst customer service ever. The rental car company employees at the airport are lazy they dont inspect your car going or coming and then they will call you at a later time claiming you damage the car. In which they threaten to charge my card almost $1000. Very very unprofessional. Now I have to take legal actions. Please please dont rent from budget rental in Omaha airport it cost u headaches and problems
Feb 14th, 2023

Update: I did end up getting an email from Enterprise per the fiasco below and they reimbursed me my cost to rent another car. I appreciate that and so I increased to 4 stars from 1 star. Original: I got stranded by Enterprise because their people didn't bother to stick around even though I had a reservation for midnight. I had to have a car and the only one available was from Budget. Rather than giving me a reasonable rate, they took advantage of me and charged me an ridiculously high rate. Budget had the chance to gain a customer who travels much, but taking advantage of my plight will result in me to continue to look for my next rental car company. Oh, and the car had several problems that I reported when I brought it back and agents just shrugged it off. No apology. No offer of a coupon. Nothing. Lousy quality + High prices = no bueno
Dec 27th, 2022