Avis Car Rental

Poor service and rude agent
Feb 10th, 2023

The rental spot is not super easy to get to, and the building is a little creepy (empty and weird) but the staff that helped us were perfectly nice.
Jan 1st, 2023

Nov 28th, 2022

Avis on 75th and Pacific was outstanding. Great customer service.
Nov 13th, 2022

The. Worst. After pre-paying Avis for 7 days, my truck repair was done 3 days early. 207.39 prepaid, divided by 7 days = 29.62, times the 3 days early I returned my rental = 88.86 due back to me. The second agent at the Avis customer service line sent me an email showing where Im wrong; it also has information that I had to modify online. I had called my local place he said sure, bring it back without a word that this step was necessary. Maybe its truly on me, but true service would inform me of this step. Ive been hung up on twice, transferred to a supervisor where I chose Option 1 for a callback, and now rather than leaving a voicemail like it said, I have been on hold for about 10 minutes. Most companies have figured out that customer service is of paramount importance; apparently Avis only cares about being shady, deceptive, and right. Ill wait on hold till Im done with this feedback, which I now expect to be ignored, and then Ill go post this also on Yelp. ETA: that reply below was bogus. Find somewhere else to rent.
Feb 4th, 2023