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      Best Western Plus Clocktower Inn

      ( 1306 Reviews )

      Best Western Plus Clocktower Inn
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      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
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      Chamber Rating

      Verified Member
      4.3 - (1306 reviews)
      775
      323
      107
      31
      70
      Read Our 1306 Reviews

      Chamber Rating

      Verified Member
      4.3 - (1306 reviews)
      775
      323
      107
      31
      70
      › ‹
      • Phil Wallace

        No views, staff is not informative I got a jacuzzi tub but it seems nobody from the front desk or housekeeping doesnt know how to turn it on either. There is no view other back alley and shes of buildings. It is located between some nice diners. I would say the rooms are kept up okay from housekeeping. The place is just old and needs updated
        Apr 8th, 2024

      • Rachelle Pederson

        We've stayed here several times because of the location. We also like the room set up with the slider between the two bedrooms. However, the cleanliness is lacking more and more with each visit. The rooms don't have microwaves which is so strange and inconvenient. Stella's is good but always busy. The rates are high considering how dirty the rooms have started to become.
        Apr 4th, 2024

      • Byrne & Judy Wright

        Great front desk staff and my room was perfect! It's downtown so parking is tight, but the free breakfast at Stella's is totally worth it! Nearby activities: Lots of good restaurants downtown. We were able to walk to many of them.
        Mar 27th, 2024

      • Matt W

        We stayed here last July, mostly because of location. People were smoking outside our room, which is basically in an alleyway where there are people wandering constantly, unattached to the hotel. People were looking into hotel room windows, which obviously made us quite uncomfortable. Our water went out in the morning. Couldn't shower. Had to brush our teeth with what was left in our water bottle. They offered us using someone else's bathroom on the main campus, and we were reimbursed $15 for the inconvenience. Wouldn't really recommend. 2 stars instead of 1, because they're dog friendly and gave our dog a treat bag.
        Mar 24th, 2024

      • Bill Jarrell

        We travel with our dogs often so you all were very very accommodating. Thank you! Rooms: Rooms were very clean and met our needs with pets Nearby activities: Lot of different activities around. We did not go anywhere other than a nearby restaurant. Safety: Got up with dogs at various times of night and for a Saturday night it was very quiet. Walkability: Easy walking to places to eat. Food & drinks: Plenty of good quality restaurants within walking distance
        Mar 6th, 2024

      Read Our 1306 Reviews

      About
      Best Western Plus Clocktower Inn

      At the Best Western Plus Clocktower Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Clocktower Inn will stand out among other hotels in Billings,MT. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Clocktower Inn will provide you with the superior customer service that you are used to at Best Western Hotels & Resorts.

      Contact Info

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      Questions & Answers

      Q What is the phone number for Best Western Plus Clocktower Inn?

      A The phone number for Best Western Plus Clocktower Inn is: (406) 259-5511.

      Q Where is Best Western Plus Clocktower Inn located?

      A Best Western Plus Clocktower Inn is located at 2511 1st Ave N, Billings, Montana 59101

      Q What is the internet address for Best Western Plus Clocktower Inn?

      A The website (URL) for Best Western Plus Clocktower Inn is: https://www.bestwestern.com/en_US/book/hotel-rooms.27002.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:27002

      Q How big is Best Western Plus Clocktower Inn?

      A Best Western Plus Clocktower Inn employs approximately 20+ people.

      Q What days are Best Western Plus Clocktower Inn open?

      A Best Western Plus Clocktower Inn is open:
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours

      Q How is Best Western Plus Clocktower Inn rated?

      A Best Western Plus Clocktower Inn has a 4.3 Star Rating from 1306 reviewers.

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours

      Ratings and Reviews
      Best Western Plus Clocktower Inn

      Overall Rating

      Overall Rating
      ( 1306 Reviews )
      775
      323
      107
      31
      70
      Write a Review

      Phil Wallace on Google

      image No views, staff is not informative I got a jacuzzi tub but it seems nobody from the front desk or housekeeping doesnt know how to turn it on either. There is no view other back alley and shes of buildings. It is located between some nice diners. I would say the rooms are kept up okay from housekeeping. The place is just old and needs updated

      Rachelle Pederson on Google

      image We've stayed here several times because of the location. We also like the room set up with the slider between the two bedrooms. However, the cleanliness is lacking more and more with each visit. The rooms don't have microwaves which is so strange and inconvenient. Stella's is good but always busy. The rates are high considering how dirty the rooms have started to become.

      Byrne & Judy Wright on Google

      image Great front desk staff and my room was perfect! It's downtown so parking is tight, but the free breakfast at Stella's is totally worth it!
      Nearby activities: Lots of good restaurants downtown. We were able to walk to many of them.

      Business Response on Google Mar 7th, 2019
      What a great review! Thank you for taking the time to provide our readers information about your stay. I hope you will return soon!

      Matt W on Google

      image We stayed here last July, mostly because of location.
      People were smoking outside our room, which is basically in an alleyway where there are people wandering constantly, unattached to the hotel. People were looking into hotel room windows, which obviously made us quite uncomfortable.
      Our water went out in the morning. Couldn't shower. Had to brush our teeth with what was left in our water bottle. They offered us using someone else's bathroom on the main campus, and we were reimbursed $15 for the inconvenience.
      Wouldn't really recommend. 2 stars instead of 1, because they're dog friendly and gave our dog a treat bag.

      Business Response on Google Mar 25th, 2024
      Thank you for taking the time to share your feedback regarding your stay with us last July. I want to sincerely apologize for the inconveniences you experienced during your time at our property. It's disheartening to hear that your stay did not meet your expectations, and I truly regret any discomfort or frustration you may have felt. Regarding the smoking outside your room and the presence of individuals wandering in the vicinity, I assure you that we take the safety and security of our guests very seriously. We will review our security measures and work on improving the situation to ensure the comfort and privacy of our guests.I am deeply sorry for the water outage issue you encountered in the morning. It is unacceptable that you were unable to shower, and I understand the inconvenience this caused. Offering the use of a bathroom of a nearby clean room was an attempt to provide a temporary solution, but I realize it was not ideal. Additionally, I apologize if the reimbursement of $15 did not adequately compensate for the inconvenience. Your feedback is valuable, and we will reassess our compensation policy for such situations.I'm glad to hear that you appreciated our pet-friendly policy and the treat bag for your dog. However, it is disheartening to know that these positives were overshadowed by the issues you faced.Please know that your comments have been shared with our team, and we will take immediate steps to address the areas of concern you have raised. We are committed to continuously improving our services and facilities to ensure all our guests have a pleasant and comfortable stay.Once again, I apologize for the shortcomings during your visit, and I hope you will consider giving us another opportunity to provide you with the exceptional experience you deserve.

      Bill Jarrell on Google

      image We travel with our dogs often so you all were very very accommodating. Thank you!
      Rooms: Rooms were very clean and met our needs with pets
      Nearby activities: Lot of different activities around. We did not go anywhere other than a nearby restaurant.
      Safety: Got up with dogs at various times of night and for a Saturday night it was very quiet.
      Walkability: Easy walking to places to eat.
      Food & drinks: Plenty of good quality restaurants within walking distance

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      Overall Rating

      Overall Rating
      ( 1306 Reviews )
      775
      323
      107
      31
      70

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