Once Upon A Child St. Peters, MO is located at 5819 Suemandy Dr in Saint Peters, Missouri 63376. Once Upon A Child St. Peters, MO can be contacted via phone at 636-970-6270 for pricing, hours and directions.
Q What is the phone number for Once Upon A Child St. Peters, MO?
A The phone number for Once Upon A Child St. Peters, MO is: 636-970-6270.
Q Where is Once Upon A Child St. Peters, MO located?
A Once Upon A Child St. Peters, MO is located at 5819 Suemandy Dr, Saint Peters, MO 63376
Q What is the internet address for Once Upon A Child St. Peters, MO?
A The website (URL) for Once Upon A Child St. Peters, MO is: https://www.onceuponachild.com/locations/st-peters-mo
Q How big is Once Upon A Child St. Peters, MO?
A Once Upon A Child St. Peters, MO employs approximately 11-20 people.
Q Is there a key contact at Once Upon A Child St. Peters, MO?
A You can contact Nancy Benz at 636-970-6270.
Q What days are Once Upon A Child St. Peters, MO open?
A Once Upon A Child St. Peters, MO is open: Wednesday: 9:00 AM - 9:00 PM Thursday: 9:00 AM - 9:00 PM Friday: 9:00 AM - 9:00 PM Saturday: 9:00 AM - 9:00 PM Sunday: 11:00 AM - 6:00 PM Monday: 9:00 AM - 9:00 PM Tuesday: 9:00 AM - 9:00 PM
Q How is Once Upon A Child St. Peters, MO rated?
A Once Upon A Child St. Peters, MO has a 3.4 Star Rating from 165 reviewers.
Most of the baby gear here looks quite dingy instead of "gently used" compared to other OUAC I've been to around the area. Most of all the bassinets, rockers, bouncers, and swings look way past their prime. Was really hoping to find something since the store is huge but was pretty dissapointed about the visit.
Business Response on GoogleMar 13th, 2024
Hi, Kimi. Thanks so much for taking the time to share your input with us. Our store literally processes thousands of items a day, so occasionally items slip through the cracks. We're sorry to hear the selection you shopped wasn't in tip-top shape for you and your family! If you ever find an item that does not meet your standards on our sales floor, please don't hesitate to bring it to the attention of an associate; this helps us identify problem areas in our buy process to avoid it from happening again in the future. We appreciate your time and input and hope to have the opportunity to serve you going forward. Have a wonderful day!
Brittany Lowery on Google
I went to this location today 2/23/24 and had a wonderful experience. The staff was really nice and very helpful. I used to go to the bridgeton location but they were so rude and unprofessional. Will be coming to the st peters location from now on
Business Response on GoogleFeb 10th, 2024
Thank you very much for taking the time to give us a 5-star review! We are thrilled to hear that you had a wonderful experience with our business. Our team works diligently to provide exceptional service to our customers and it's rewarding to hear that our efforts have paid off. We appreciate your business and we hope to see you again soon. 🙂
Diaushane on Google
This place is ehhhh alright. Went the first time and took in clothes and got a decent amount back and went back a second time they barely took anything. I had things that were brand new, stain free but somehow none could be taken. It also was a different person this time. The clothes I brought in I compared to the ones on the shelves. The clothes on the shelves look run down, wrinkled and look way over used. Especially all the white clothing. Looks dingy. Also all the shoes are terrible. Can see dirty footprints in the sandals and the tennis shoes all have dirt on them.
Business Response on GoogleFeb 21st, 2024
Hi there. Thanks so much for taking the time to leave us a review. We apologize your recent selling experience wasn’t what you’d hoped! What we buy is not only based on condition, but also on style, brand, and current inventory demand. If you ever have any questions regarding our buy process, feel free to reach out and we'll be happy to assist you further. That said, we process thousands of items a day, so occasionally items slip through the cracks. We're sorry to hear the selection you shopped wasn't in tip-top shape for you and your family! If you ever find an item like this in the future that does not meet your standards, please don't hesitate to bring it to the attention of an associate; this helps us identify problem areas in our buy process to avoid it from happening again in the future. We appreciate your time and input and hope to have the opportunity to serve you going forward. Have a wonderful day!
Karlie Allmer on Google
I have been coming here for years I brought in 10 bags of stuff to sell. At least 3 of the bags had brand new stuff still with the tags on it because my daughter skipped a size. They sent me a text not even an hour after I left to come get it. They took zero items and left a note to freshly launder it and come back. Uh ok? I can tell they went through maybe one bag. I honestly got the impression they didnt want to deal with it. So Ill be going to Sproutfitters and donating the rest.
Business Response on GoogleJan 4th, 2024
Hi there! We apologize if you had a recent selling experience that wasn't what you'd hoped. The clothing we buy goes directly onto the sales floor, and our policy of accepting freshly laundered items is in place to maintain the highest quality standards for our shopping customers. That being said, we promise to work harder to ensure all customers are treated with respect and are being communicated within the clearest way possible. If you have any additional questions or concerns, feel free to reach out to us on social media! We hope to have the opportunity to serve you again going forward. Have a great day!
Taylor G on Google
Really sad experience tonight at OUAC. I came in around 7:45 to bring in some of my daughters things from when she was little and the entire time i was shopping around while they were going through my stuff they kept saying really nasty comments about the clothing and how its too late and its so much stuff etc. They just kept going for 20 minutes straight. Money is tight so letting my daughters newborn clothes go is hard enough as is and they made my heart break with those comments. They are young so i doubt they would understand having a child and memories attached to clothes. They knew i was right there saying that stuff and just seemed like they had a terrible attitude. I will not be coming back.
Business Response on GoogleJan 5th, 2024
Hi there, Taylor. Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent experience at our establishment did not meet the standards we strive to uphold. We understand the importance of a positive and welcoming atmosphere, and it is clear that we did not meet those expectations during your visit. Please know that we are addressing this issue internally, and we will ensure this information is brought to our manager. We will be providing additional training to our staff to ensure that customers are greeted warmly and treated with the respect and courtesy they deserve. We are grateful that you chose to bring this matter to our attention directly, allowing us the opportunity to make improvements. Your feedback is valuable, and we are committed to using it to enhance the overall customer experience going forward. That being said, if you have any additional information you'd like to share, such as the name of the employees who served you, feel free to reach out to us via direct message on our Facebook page (listed below). Once again, we apologize for any inconvenience you experienced, and we hope you will give us another opportunity to serve you in the future. We understand the memories and sentimental value these items hold, and appreciate your generosity in giving those items a second life to make more memories within other families. Thanks again, and we hope you have a wonderful night. 😊https://www.facebook.com/onceuponachild.stpeters/
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