Alerus
-
7890 Mitchell Rd
Eden Prairie, MN 55344 - 952-937-2450
Hours
Chamber Rating
-
Tom Ploncinsky
Aug 17th, 2021 -
Deanna Lindeman
Customer service is amazing. Very personal and knowledgeable on products to help me become financially fit!
Apr 4th, 2021 -
steve evans
Son and I were victims of an online Fraud scheme. Son has had this bank since 15 yrs old-Now 20. Son was tricked into depositing a fraudulent/phony $2400. check to our account-son has essentially very little money in account at the time-then was fraudulently tricked into sending a online transfer to the scammer. Alerus WRONGLY CASHED AND CLEARED a phony check with basicly no money in the account-Now holding us responsible for the over $2000.00 that the account is negative. Son is a struggling college student and is struggling to get by. ALERUS make the mistake cashing a PHONY CHECK,HAS NOT HELPED US WHATSOEVER.NOW CLOSED OUR ACCOUNT AND WANTING US TO PAY OVER $2000.00 IS MONEY THEY WRONGLY CLEARED. NOW THREATENING TO SEND TO COLLECTIONS-REALLY!!!! JUST RECIEVED LETTER FROM "CAROL" AT FRAUD DEPARTMENT SAYING-'THEY NOW CLOSED OUR ACCOUNT AND WILL SENT IT TO COLLECTIONS UNLESS PAID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! VERY VERY VERY UNFAIR AND WRONG.DO NOT DO BUSINESS WITH THIS BANK IF THIS IS THE WAY THEY TREAT GOOD LOYAL CUSTOMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SOMEONE PLEASE HELP!!
Sep 9th, 2019 -
James Jeppesen
Best Bank on Planet Earth
May 6th, 2018 -
Rachel Storlie
Wow customer service! Today we met with Branch Mgr Karen Westerberg for a HELOC closing. I arrived a bit earlier than my husband and instead of having me wait in the lobby, she invited me into her office for friendly banter. She then was able to get me set up with a checking account to save an additional 1/4 point off the loan (person we had worked with not at this branch did not inform of this savings option). VERY personable, knowledgeable and caring individual. Would recommend Eden Prairie Alerus to my friends and family.
May 2nd, 2018
Contact Info
- 952-937-2450
Questions & Answers
Q What is the phone number for Alerus?
A The phone number for Alerus is: 952-937-2450.
Q Where is Alerus located?
A Alerus is located at 7890 Mitchell Rd, Eden Prairie, MN 55344
Q What is the internet address for Alerus?
A The website (URL) for Alerus is: https://alerus.com/
Q How big is Alerus?
A Alerus employs approximately 20+ people.
Q What days are Alerus open?
A Alerus is open:
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Q How is Alerus rated?
A Alerus has a 4.2 Star Rating from 5 reviewers.
Hours
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Ratings and Reviews
Alerus
Overall Rating
Overall Rating
( 5 Reviews )Tom Ploncinsky on Google
Deanna Lindeman on Google
Customer service is amazing. Very personal and knowledgeable on products to help me become financially fit!
steve evans on Google
Son and I were victims of an online Fraud scheme. Son has had this bank since 15 yrs old-Now 20. Son was tricked into depositing a fraudulent/phony
$2400. check to our account-son has essentially very little money in account at the time-then was fraudulently tricked into sending a online transfer to the scammer. Alerus WRONGLY CASHED AND CLEARED a phony check with basicly no money in the account-Now holding us responsible for the over $2000.00 that the account is negative. Son is a struggling college student and is struggling to get by. ALERUS make the mistake cashing a PHONY CHECK,HAS NOT HELPED US WHATSOEVER.NOW CLOSED OUR ACCOUNT AND WANTING US TO PAY OVER $2000.00 IS MONEY THEY WRONGLY CLEARED. NOW THREATENING TO SEND TO COLLECTIONS-REALLY!!!! JUST RECIEVED LETTER FROM "CAROL" AT FRAUD DEPARTMENT SAYING-'THEY NOW CLOSED OUR ACCOUNT AND WILL SENT IT TO COLLECTIONS UNLESS PAID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! VERY VERY VERY UNFAIR AND WRONG.DO NOT DO BUSINESS WITH THIS BANK IF THIS IS THE WAY THEY TREAT GOOD LOYAL CUSTOMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SOMEONE PLEASE HELP!!
James Jeppesen on Google
Best Bank on Planet Earth
Rachel Storlie on Google
Wow customer service! Today we met with Branch Mgr Karen Westerberg for a HELOC closing. I arrived a bit earlier than my husband and instead of having me wait in the lobby, she invited me into her office for friendly banter. She then was able to get me set up with a checking account to save an additional 1/4 point off the loan (person we had worked with not at this branch did not inform of this savings option). VERY personable, knowledgeable and caring individual. Would recommend Eden Prairie Alerus to my friends and family.
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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