U.S. Bank Branch

( 64 Reviews )

300 Prairie Center Dr
Eden Prairie, MN 55344
952-942-2832

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Hours

Tuesday:

9:00 AM - 5:00 PM

Wednesday:

9:00 AM - 5:00 PM

Thursday:

9:00 AM - 5:00 PM

Friday:

9:00 AM - 5:00 PM

Saturday:

9:00 AM - 1:00 PM

Sunday:

Closed

Monday:

9:00 AM - 5:00 PM

CALL DIRECTIONS REVIEWS

Chamber Rating

2.0 - (64 reviews)

Read Our 64 Reviews

Chamber Rating

2.0 - (64 reviews)

› ‹

Viktor Cernatinskij
When I applied via US Bank for PPP loan I included also the W-9 or 1099-MISC for the independent contractors in my company because was my understanding that they are also covered. US Bank approved my loan for independent contractors and made good commissions. I paid my independent contractors using the PPP loan. When I applied for forgiveness US Bank only approved the forgiveness for employees. Because of the bank's fraud and greediness I got stuck now paying back the PPP loan that I spent on independent contractors. Thank you, US Bank!
Feb 10th, 2024
mhz global
These reviews dont do justice it should be negative. The worst customer service in the history of US bank. Lazy staff. Short staff. staff not properly trained at all.
Jan 24th, 2024
wsboxer1
Moved to the area and been to this branch about 4 times since September. Every time I simply leave after 15 minutes in line. There is never anyone working beyond 1 or possibly 2 people. I always have to come back and try again. Probably the worst branch around for staff and wait times. Edit - As for the auto reply about contacting you not sure what that would do. If you were "very concerned" it would probably have been looked at almost a year ago when all the negative reviews rolled in. Clearly, its not a concern for US Bank.
Jan 15th, 2024
Emily Archibald
Outrageously long wait times. Only one person visibly working in the middle of the day when I visited last. Many people left without getting helped because of the wait.
Jan 2nd, 2024
sam sam
Slow and bad attitude service. It is a reflection of the head guy George N. He must go before we see any improvement
Dec 24th, 2023

Read Our 64 Reviews

About
^{U.S. Bank Branch}

U.S. Bank Branch is located at 300 Prairie Center Dr in Eden Prairie, Minnesota 55344. U.S. Bank Branch can be contacted via phone at 952-942-2832 for pricing, hours and directions.

Contact Info

952-942-2832
(952) 358-3521

Questions & Answers

Q What is the phone number for U.S. Bank Branch?

A The phone number for U.S. Bank Branch is: 952-942-2832.

Q Where is U.S. Bank Branch located?

A U.S. Bank Branch is located at 300 Prairie Center Dr, Eden Prairie, MN 55344

Q What is the internet address for U.S. Bank Branch?

A The website (URL) for U.S. Bank Branch is: https://www.usbank.com/locations/minnesota/eden-prairie/300-prairie-center-dr-bank-atm?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing

Q What days are U.S. Bank Branch open?

A U.S. Bank Branch is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM

Q How is U.S. Bank Branch rated?

A U.S. Bank Branch has a 2.0 Star Rating from 64 reviewers.

Hours

Tuesday:

9:00 AM - 5:00 PM

Wednesday:

9:00 AM - 5:00 PM

Thursday:

9:00 AM - 5:00 PM

Friday:

9:00 AM - 5:00 PM

Saturday:

9:00 AM - 1:00 PM

Sunday:

Closed

Monday:

9:00 AM - 5:00 PM

Nearby Citibank Locations

Ratings and Reviews
^{U.S. Bank Branch}

Overall Rating

( 64 Reviews )

Write a Review

Viktor Cernatinskij _{on Google}

Feb 10th, 2024

When I applied via US Bank for PPP loan I included also the W-9 or 1099-MISC for the independent contractors in my company because was my understanding that they are also covered. US Bank approved my loan for independent contractors and made good commissions. I paid my independent contractors using the PPP loan. When I applied for forgiveness US Bank only approved the forgiveness for employees. Because of the bank's fraud and greediness I got stuck now paying back the PPP loan that I spent on independent contractors. Thank you, US Bank!

mhz global _{on Google}

Jan 24th, 2024

These reviews dont do justice it should be negative. The worst customer service in the history of US bank. Lazy staff. Short staff. staff not properly trained at all.

Business Response_{on Google} ^{Jan 18th, 2024}

Thank you for sharing this feedback about the branch. If you'd like to discuss this experience further, feel free to send an email to [email protected] with reference #26821 and a Social Media Ambassador will follow up with you. Take care! ^Ryan

wsboxer1 _{on Google}

Jan 15th, 2024

Moved to the area and been to this branch about 4 times since September. Every time I simply leave after 15 minutes in line. There is never anyone working beyond 1 or possibly 2 people. I always have to come back and try again. Probably the worst branch around for staff and wait times.
Edit - As for the auto reply about contacting you not sure what that would do. If you were "very concerned" it would probably have been looked at almost a year ago when all the negative reviews rolled in. Clearly, its not a concern for US Bank.

Business Response_{on Google} ^{Feb 20th, 2024}

Hello again, thank you for your reply. We appreciate your time and providing us with your feedback. Our offer to speak with you further and discuss your experience still stands if you change your mind. Take care, ^Kortnee

Emily Archibald _{on Google}

Jan 2nd, 2024

Outrageously long wait times. Only one person visibly working in the middle of the day when I visited last. Many people left without getting helped because of the wait.

Business Response_{on Google} ^{Dec 28th, 2023}

Hello Emily, thanks for reaching out. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Kortnee

sam sam _{on Google}

Dec 24th, 2023

Slow and bad attitude service. It is a reflection of the head guy George N. He must go before we see any improvement

Business Response_{on Google} ^{Dec 16th, 2023}

Thank you for sharing this feedback about the branch, Sam. If you'd like to discuss this experience further, feel free to send an email to [email protected] with reference #24462 and a Social Media Ambassador will follow up with you. Take care! ^Ryan

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Overall Rating

( 64 Reviews )

U.S. Bank Branch

Hours

Chamber Rating

Chamber Rating

About U.S. Bank Branch

Contact Info

Questions & Answers

Q What is the phone number for U.S. Bank Branch?

Q Where is U.S. Bank Branch located?

Q What is the internet address for U.S. Bank Branch?

Q What days are U.S. Bank Branch open?

Q How is U.S. Bank Branch rated?

Hours

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Ratings and Reviews U.S. Bank Branch

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Viktor Cernatinskij on Google

mhz global on Google

wsboxer1 on Google

Emily Archibald on Google

sam sam on Google

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Write a Review

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About
^{U.S. Bank Branch}

Ratings and Reviews
^{U.S. Bank Branch}

Viktor Cernatinskij _{on Google}

mhz global _{on Google}

wsboxer1 _{on Google}

Emily Archibald _{on Google}

sam sam _{on Google}