Wendy's

Worst experience ever at a so called fastfood restaurant. Waited 30 minutes for a sandwich never got it. Asked for a refund and was told they cant refund mobile orders. Save yourself a lot of time and dont go there. Incompetent owners and employees.
Apr 7th, 2024

Last two times [ both times in week of 4.01.24] I visited that place, got cold burgers. Second time, burgers were cold tot the point I couldn't even eat it.
Apr 6th, 2024

Mar 28th, 2024

My mobile order was supposed to be ready at 11:10am but was apparently given to the wrong customer. It had to be remade and I didn't receive it until 11:30am. I was on my lunch break from work so this was a bit problematic, but I understand accidents happen. The bigger issue was that the manager was extremely loud and unprofessional in reprimanding the employee who was apparently responsible. It made myself and everyone in the restaurant (4 other customers) extremely uncomfortable, to the point that we actually felt bad for the guy. The following customer in line had an issue with a previous order, and I couldn't help but overhear the conversation between him and the manager as I waited for my sandwich to be remade. He had ordered a plain hamburger and received cheese on it. Apparently, he couldn't eat cheese because of a dietary issue. He was very calm in addressing the situation with the manager but unfortunately she wouldn't take any responsibility, and was frankly very rude to the elderly man. She couldn't look him in the eye because she was apparently also on the drive thru headset simultaneously, she told the man that a plain burger DOES include cheese at this location, she said that the employee that helped him should have asked if he wanted cheese because she always asks, and was very defensive throughout the whole conversation. I don't know what the final resolution was as my coworker and I finally received our food and left. In the time she spent going back and forth with the man, she could have easily just apologized and resolved the problem instead of making him feel like the situation was his fault. I got back to work (less than a mile away) and my Dave's Double was cold, dripping with condiments, and the bun was kind of stale. My coworker agreed that her sandwich was also not up to par. The whole situation was pretty bizarre and off-putting, but my biggest negative takeaway was the poor management I witnessed throughout my entire visit.
Mar 28th, 2024

The chilli was good and the baked potato but the Strawberry lemonade is to die for oh yes they have the best I go there just for that. Parking: Lots of room Kid-friendliness: They have Frostys Wheelchair accessibility: Yes
Mar 26th, 2024