Taylor, MI Cell Phone Store

Excellent Customer Service

Brought a controller in for repair. Less than a week it isn't functioning like it should have. Take it in for it to be examined and now its a battle of them saying it's ... more

Jeremy is the saving grace of this store. After waiting patiently for about 30 minutes, it took over an hour to trade in my phone that the store was already expecting. O ... more

Luscious White was extremely helpful and helped me save money. I would suggest any of those reps but Lucious really was great.

Vic was very polite and friendly. Knowledgeable about helping us out with going back to metro pcs. Even got us a great unlimited package deal for 2 lines. Less than 80.00 ... more

It's where I have my cell phone service connected. Great customer service, especially on the phone. You get one agent & there's no repeating yourself to half a dozen othe ... more

Jeremy is the saving grace of this store. After waiting patiently for about 30 minutes, it took over an hour to trade in my phone that the store was already expecting. O ... more

Abir was Super Helpful and Fast Service 🤩

Entered the store as the only customers there at the time to ask about merging plans. The guy working advised us to call customer care and do it over the phone, as they c ... more

Your concerns about your phone are not addressed they will send you to another store.

They goated

Always good service here and informed staff.

Very good self represent. She takes care of us every time we come in when she is here. Keep her.

Very helpful honest salesperson

My last visit. Brand new one was built closer to me so I will be going to the new one this new T-Mobile store is fabulous

Taylor location is by far the best in my opinion. Ever since day one Dorian has been right on top of it for my family and I. He has given us the most professional, detai ... more

Omair, Katlynn and Palash did a tremendous work

Awful customer service , very rude especially over the phone ! You ask a simple question and instead of just answering it like a normal person they argue for no reason. I ... more

Awful! They switched chip and now I have no cell service voice calls.

Best customer service! I really damaged my screen all the way down to the display part and they fixed it! Right when I walked out it started acting up so the lady took it ... more

Krista was very helpful. She took her time with me. I wasn't just a quick sell. She gave me good suggestions

Best place to go

Roc was very helpful today ty

Very reliable place to get your phone repaired took about 20 minutes surprisingly Great service.

Great help in there, no issues ever with them

The store was not crowded on this snow flurry evening. Was unnoticed at first, just ran in to get a car charger and back out took a little longer than expected.

Great service !!!

I had some questions regarding a promotion. The representative who took my call was very polite and helpful.

I took my dam phone to get the screen fix those dam idiots upgrade my dam phone with out my permission they went through all my apps on my phone and even my Facebook page ... more

Dont know how to answer the phone when people call how u game stop but dont pick up no calls like the phone just dont be ringing right next to them n they cant pick it up ... more

Worst service provider ever. Pay for unlimited data & have to restart your phone multiple times a day just to be able to use it. P.s. bill was paid last week.not past the ... more

Regardless of either type of line you're in the amount of time you spend waiting in that line really makes you consider just walking out with whatever you were planning o ... more

My son had a visa gift card that the just got. He used it here for the first and only time and it was compromised and now fighting fraudulent charges. USE CASH Edit Just ... more

Excellent