Total By Verizon
-
10145 Telegraph Road
Taylor, Michigan 48180 - (313) 572-1174
- Website
Hours
Chamber Rating
-
Robert
Sep 28th, 2023 -
Dylan Feamster
Jeremy is the saving grace of this store. After waiting patiently for about 30 minutes, it took over an hour to trade in my phone that the store was already expecting. Once it was my turn, nearly all of the other employees disappeared all at once. Jeremy had to repeatedly stop assisting me to greet new customers and check them in. The self-check-in was not working. None of the other employees were stopping what they were doing to greet and check-in new customers. They all left Jeremy to do that himself. The issue was not Jeremy. Jeremy was helpful and polite. Perhaps Jeremy should be running this store. If it weren't for him, this would be a zero star review. Jeremy = 10 Stars. This Verizon location = zero stars.
Sep 13th, 2023 -
Daniel Ayers
Sep 1st, 2023 -
Tiffany Matteini
Well we went to Verizon from T-Mobile brought 4 lines or so we thought the past 24 hours have been INSANE 4 lines that didnt port over we had random numbers on each phone that was 4 hours in the store they told us all give it a few theyll work that was a negative phones didnt work all that night so then we had to spend another 3 hours on my on the phone with customer service, who cannot do nothing for us as well woke up this morning. I now have eight lines which was supposed to be 4 and Im being charged for all of them. I was also promised that being I brought my phones to Verizon I would have a credit of each line Im being charged overcharged for each line I suggest if youre porting over from another company do not go to this store. The fact that I have spent probably 12 hours with Verizon and and fixing their mistakes is absolutely insane Ill be canceling
Aug 31st, 2023 -
Kenny McCormick95
Class code SA101: Introduction to the Art of Scamming. Got conned out of my previous plan that was much cheaper into a more expensive plan and cannot switch for damn near a half year. Been with Verizon for almost a decade and this is how you get treated; screw em Im switching
Aug 17th, 2023
About
Total By Verizon
Stop by Total by Verizon in Taylor, MI to find a plan that works for you, new devices and accessories, or help with keeping your current phone when you join us. Total by Verizon provides premium wireless services that fit into your budget, offering everything you need to explore new horizons and stay connected.
Services
- Cell Phone
- Accessories
- Phone Set-Up
Languages
- English
- Spanish
Vidoes
Questions & Answers
Q What is the phone number for Total By Verizon?
A The phone number for Total By Verizon is: (313) 572-1174.
Q Where is Total By Verizon located?
A Total By Verizon is located at 10145 Telegraph Road, Taylor, Michigan 48180
Q What is the internet address for Total By Verizon?
A The website (URL) for Total By Verizon is: https://www.totalbyverizon.com/stores/mi/taylor/10145-telegraph-road
Q What days are Total By Verizon open?
A Total By Verizon is open:
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 12:00 AM - 6:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Q How is Total By Verizon rated?
A Total By Verizon has a 3.8 Star Rating from 394 reviewers.
Hours
Ratings and Reviews
Total By Verizon
Overall Rating
Overall Rating
( 394 Reviews )Robert on Google
Dylan Feamster on Google
Jeremy is the saving grace of this store. After waiting patiently for about 30 minutes, it took over an hour to trade in my phone that the store was already expecting. Once it was my turn, nearly all of the other employees disappeared all at once. Jeremy had to repeatedly stop assisting me to greet new customers and check them in. The self-check-in was not working. None of the other employees were stopping what they were doing to greet and check-in new customers. They all left Jeremy to do that himself. The issue was not Jeremy. Jeremy was helpful and polite. Perhaps Jeremy should be running this store. If it weren't for him, this would be a zero star review. Jeremy = 10 Stars. This Verizon location = zero stars.
Daniel Ayers on Google
Tiffany Matteini on Google
Well we went to Verizon from T-Mobile brought 4 lines or so we thought the past 24 hours have been INSANE 4 lines that didnt port over we had random numbers on each phone that was 4 hours in the store they told us all give it a few theyll work that was a negative phones didnt work all that night so then we had to spend another 3 hours on my on the phone with customer service, who cannot do nothing for us as well woke up this morning. I now have eight lines which was supposed to be 4 and Im being charged for all of them. I was also promised that being I brought my phones to Verizon I would have a credit of each line Im being charged overcharged for each line I suggest if youre porting over from another company do not go to this store. The fact that I have spent probably 12 hours with Verizon and and fixing their mistakes is absolutely insane Ill be canceling
Kenny McCormick95 on Google
Class code SA101: Introduction to the Art of Scamming. Got conned out of my previous plan that was much cheaper into a more expensive plan and cannot switch for damn near a half year. Been with Verizon for almost a decade and this is how you get treated; screw em Im switching
Overall Rating
Overall Rating
( 394 Reviews )Write a Review
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