Sterling Heights, MI Mortgage Lender

Best experience ever. So helpful, so professional. Jen and the entire team are amazing!

highly recommend! We worked with Jennifer, and from start to finish she was amazing!

I wish Google had minus stars

The whole staff from Emily credit union one through the contract closer and the branch staff to pick up the checks did an excellent job

The staff was great, the absence of teller windows is very disappointing. Step your game up PNC corporate what happened, not everyone wants to look at a screen for ever ... more

The best team, the kindest people, worked really hard for us. She is amazing.

Service is terrible. Was going to open an account at TCF. But thanks to this branch I will not be

If I could give Ruoff Mortgage 0 stars, I would. I applied for a mortgage in early February. The only time I spoke to the lender on the phone was last Friday (March 22d) ... more

Bill and his team were very professional but still maintained a friendly atmosphere. Would highly recommend them.

They were informative on what I needed to know, made it easy to upload documents and was ready to close when promised.

What an amazing team Dennis and Monica were during our mortgage and closing process! I cannot thank you enough for working hard to get us our home! You really put in the ... more

I have been a member for over 40 years. Exceptional service each and every time I have ever gone into a branch. I would not bank anywhere else. Gail at the Sterling Offic ... more

They did something to me which is impossible to do for any given mortgage company , I was in very critical situation and need to get loan approval asap, koushik shanboug ... more

I dont have autopay on yet they keep trying to charge my bank for a second payment! I called them about it and they said if I didnt have sufficient funds, it would cancel ... more

Great at her job. Easy to work with and very helpful. Thanks, Lisa!

Hannah was so great at helping me with a fraud issue. she was very kind and her personality brightened up the whole situation. we appreciate you hannah!

What an exceptional experience! On February 1st, 2023, I completed the closing process for my first home with John Leach. Initially feeling nervous and unsure of the nece ... more

Thank u for success mortgage workers They fight to get you your house you guys the best

Tim made the whole process very easy. Great results too.

Tony was amazing to work with. He was friendly, very responsive and always answered all my questions (and I had a lot lol) he was even able to get me down payment assista ... more

My servicing was transferred to Shellpoint Mortgage Servicing (New Rez) in February. They added a $19.00 inspection fee to my statement. Ive had 2 explanations. Neither ... more

I was referred to Melanie by a friend and she took care of all my banking needs along with some unforeseen business. Melanie was courteous, friendly and on top of everyth ... more

STOP RUNNING OUR CREDIT!!!!!!!! WE ARE NO LONGER INTERESTED IN APPLYING FOR A MORTGAGE THROUGH YOUR COMPANY!!!!!!!!!!!!!!!!

Someone was depositing money for me here, in an account that was clearly NOT theirs, and on the receipt they were given my account balance?? That’s incredibly careless ... more

As a first time home buyer durring a pandemic, I was pleasantly surprised at Lisa's team's ability to communicate as efficently as they did. It was a pleasure working wit ... more

They close my account, and they decline to tell me why I even wrote to Mr. jame Diamond the ceo 3 times. They decline to re open my account This is how our democracy wor ... more

Bad service