Genisys Credit Union

Genisys Credit Union
  • 35790 Van Dyke Ave
    Sterling Heights, MI 48312
  •   586-978-0470

Hours

Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:30 PM

Chamber Rating

Verified Member
4.0 - (64 reviews)
41
9
1
2
11

About
Genisys Credit Union

We want you to love your financial institution and when you bank with Genisys, we know that you will! We are not a bank, and that’s a good thing. It’s part of what makes us different, but that is just the start of what we are all about. Give us a try for home loans (mortgages and home equity loans), auto loans, boat and RV loans, free checking, debit cards with rewards programs, mobile banking and a whole suite of convenient access services to make your life easier. We’re here to help you and your family build your financial future. We were founded in 1936 and have branches in Michigan, Minnesota, and Pennsylvania. Visit Genisys Credit Union in Sterling Heights, MI, to learn more.

Contact Info

  •   586-978-0470

Questions & Answers

Q What is the phone number for Genisys Credit Union?

A The phone number for Genisys Credit Union is: 586-978-0470.


Q Where is Genisys Credit Union located?

A Genisys Credit Union is located at 35790 Van Dyke Ave, Sterling Heights, MI 48312


Q What is the internet address for Genisys Credit Union?

A The website (URL) for Genisys Credit Union is: https://www.genisyscu.org/branch-locations/sterling-heights


Q What days are Genisys Credit Union open?

A Genisys Credit Union is open:
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:30 PM


Q How is Genisys Credit Union rated?

A Genisys Credit Union has a 4.0 Star Rating from 64 reviewers.

Hours

Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:30 PM

Ratings and Reviews
Genisys Credit Union

Overall Rating

Overall Rating
( 64 Reviews )
41
9
1
2
11
Write a Review

Richard Beattie (Ric) on Google

image They have a very friendly staff who are knowledgeable about products. I've been a member of this credit union for more than 30 years they have branches all over the area.


- on Google

image Currently sitting in the lobby... I see 6 employees and only 2 actually working. 3 tellers and a lady standing in line for 10+ minutes. This is pure laziness.

Business Response on Google Feb 17th, 2024
Hello! We apologize for the inconvenience you experienced during your visit and we are addressing this issue with our team to ensure better service in the future. Thank you for bringing this to our attention. Have a great day.

Josephine Durham on Google

image

Business Response on Google Feb 27th, 2024
Hello Josephine. We are happy that you've had a positive experience with us! Have an amazing day!

Cameron Karaschin on Google

image Rethink your policies. I am a disabled legally blind individual. I attempted to make my budgeting rounds checking in on my finances and was told no matter what I cannot check my balance over the phone that I must use the mobile app.....which doesn't work with my visual software. Then I was told to either spend $15 on the uber ride it would have cost yoto check my balance I.n person or have a family member come. That was insulting knowing that I live in an area with no immediate family for help. Not everyone is that privileged. I understand security, but other actions could have been taken.

Business Response on Google Feb 23rd, 2024
We apologize for any inconvenience you experienced, Cameron. Our policy regarding balance inquiries over the phone is in place to ensure the security of our members' accounts. However, we understand that this may not be accessible for visually impaired individuals. We appreciate your feedback and will take it into consideration as we review our policies to better accommodate all of our members' needs. Thank you for bringing this to our attention.

Latora Flagg on Google

image

Business Response on Google Feb 2nd, 2024
Hi Latora. Thank you for rating us, we are happy that we could exceed your expectations! Have a great day.

Load More Reviews

Overall Rating

Overall Rating
( 64 Reviews )
41
9
1
2
11

Write a Review

RATING:
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