Chief Financial Credit Union- Headquarters

( 188 Reviews )

200 Diversion Street
Rochester Hills, Michigan 48307
(248) 253-7900
Website

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Listing Incorrect?

Hours

Saturday:

Closed

Sunday:

Closed

Monday:

9:00 AM - 5:00 PM

Tuesday:

9:00 AM - 5:00 PM

Wednesday:

9:00 AM - 5:00 PM

Thursday:

9:00 AM - 5:00 PM

Friday:

9:00 AM - 5:00 PM

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Chamber Rating

Verified Member

4.7 - (188 reviews)

172

About
^{Chief Financial Credit Union- Headquarters}

Chief Financial Credit Union- Headquarters is located at 200 Diversion Street in Rochester Hills, Michigan 48307. Chief Financial Credit Union- Headquarters can be contacted via phone at (248) 253-7900 for pricing, hours and directions.

Contact Info

(248) 253-7900
Website
Facebook

Questions & Answers

Q What is the phone number for Chief Financial Credit Union- Headquarters?

A The phone number for Chief Financial Credit Union- Headquarters is: (248) 253-7900.

Q Where is Chief Financial Credit Union- Headquarters located?

A Chief Financial Credit Union- Headquarters is located at 200 Diversion Street, Rochester Hills, Michigan 48307

Q What is the internet address for Chief Financial Credit Union- Headquarters?

A The website (URL) for Chief Financial Credit Union- Headquarters is: https://www.chiefonline.com/

Q What days are Chief Financial Credit Union- Headquarters open?

A Chief Financial Credit Union- Headquarters is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM

Q How is Chief Financial Credit Union- Headquarters rated?

A Chief Financial Credit Union- Headquarters has a 4.7 Star Rating from 188 reviewers.

Hours

Saturday:

Closed

Sunday:

Closed

Monday:

9:00 AM - 5:00 PM

Tuesday:

9:00 AM - 5:00 PM

Wednesday:

9:00 AM - 5:00 PM

Thursday:

9:00 AM - 5:00 PM

Friday:

9:00 AM - 5:00 PM

Ratings and Reviews
^{Chief Financial Credit Union- Headquarters}

Overall Rating

( 188 Reviews )

172

Write a Review

David D _{on Google}

Aug 24th, 2023

I'd give a zero star rating if that were allowed. I have a small loan through CFCU, the loan was great with a great rate. But do not expect ANY service here. My account is ALWAYS locked for "inactivity" so I cannot look at my balance with out calling them to unlock my account to which I have to wait HOURS on hold to speak with anyone. Only for them to reset my account. Absolutely poor online and physical help. They earned this 1 star.

Business Response_{on Google} ^{Aug 2nd, 2023}

At Chief, we truly value each and every member, and your experience matters to us.Please know, the 30-day deactivation of online passwords is a security measure to keep your account secure. To avoid this, you can simply log in every 30 days, or use the 'Forgot Password' option to quickly reset it.I understand how frustrating long wait times can be and we apologize for the inconvenience. We're seeing a higher than normal call volume, but we're doing everything we can to improve this. Your time is important, and we want to make sure we're there for you when you need us.Your feedback helps us get better. Thank you for your patience and understanding.

Craig W. _{on Google}

Jul 30th, 2023

CFCU is very active in our community. Their presence and support, at community events, is a present to those they serve.

Business Response_{on Google} ^{Jul 31st, 2023}

Thank you so much. Our goal is to be more than money! We appreciate your kind words.

Elizabeth Longley _{on Google}

Jul 15th, 2023

The Baldwin Center highly recommends Chief Financial Credit Union. We have been a member for over a decade and the service is outstanding!

Business Response_{on Google} ^{Jul 14th, 2023}

Thank you for the kind words. We appreciate what you do for our community!

Renee Mulrenin _{on Google}

Jul 2nd, 2023

Chief Financial is an awesome credit union to work with. When you walk into their branch you don't feel like you are at a bank. You feel like you are in a comfortable space.

Business Response_{on Google} ^{Jul 19th, 2023}

Thanks for the kind words, Renee. We appreciate it.

Joe Turner _{on Google}

Jun 24th, 2023

Jen Jose Savana Theresa takes care of my concerns at all times. Thanks

Business Response_{on Google} ^{Jun 27th, 2023}

It's great to hear that you had a positive experience with Chief. Our team will be happy to hear their hard work is appreciated. If there is anything we can do to serve you further, let us know.- The Chief Financial Credit Union Team

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Overall Rating

( 188 Reviews )

172

Chief Financial Credit Union- Headquarters