Novi, MI Cell Phone Store

I had a great experience here while being helped by Matt! The process was quick, and everything was explained to me well. He was very friendly and helpful and I appreciat ... more

Switched to T Mobile and was very pleased with the service at store. Donald did a fantastic job explaining everything step by step so there were no surprises during the p ... more

Cameron at the 12 Oaks store was exceptional. He was very patient with my Type A personality and put me at ease. I was only in the store 20 minutes and he had taken care ... more

Incredibly nice staff. Answered all my questions regarding my older Samsung. No hard sell to replace it. I would definitely return when I need a new phone.

Friendly Associates..

Dorian was great to work with. Help me understand all of the options available to me.

Love this store. They are efficient and very helpful always polite and friendly.

Verizon really doesn't care if they lose you as a customer

Service is very good. However, I have been to the store twice when they where supose to open and the store was closed. Once I waiting 45 Minutes and the other more tha ... more

Very helpful people!!!!! Decent prices!!!! I've got a few things from there and if you have trouble with what ever you rent to own they send somebody to fix it or bring y ... more

This is the worst experience I've ever had with a store. I went into the store 2 weeks ago and bought new appliances to be installed at my mothers for Christmas. They wer ... more

Arrived at the store at 9:59 on Saturday June 10. The posted store hours were 10-7. A sign on the door said something like, "Be right back in 15-20 minutes, thanks for yo ... more