Budget Car Rental

Vicki Kouyoumjian _{on Google}

Feb 13th, 2023

Bobbie Jo always makes the process quick and easy.

Michelle Crandall _{on Google}

Feb 9th, 2023

I rented a 15 passenger van from Budget in Mallboro for my daughters 13th birthday. The process was easy, smooth, and the people were lovely! The pick up and drop off was a super quick/easy process.. I would recommend them to anyone looking to rent a vehicle! We will definitely be back. Thank you so much!

Barbara Harris _{on Google}

Aug 30th, 2022

Bobbie Joe is amazing! Nothing but excellent Customer Service!!!

barbara brown _{on Google}

Feb 28th, 2022

Be prepared for total incompetence if using
credit card to hold reservation, then trying to switch to another card to pay for the actual rental. Desk clerk was very nice but said we had to call main number to change payment method. We were on phone with various reps for 45 min & no one understood what we wanted to do. One woman didn't speak or understand English well & when we ask for a supervisor we were told the wait would be 30 min. to speak to someone.
We hung up & called again. Next rep said he would cancel reservation & start over but that there were no cars available in Worcester and we were in Marlboro! Tried to explain we had a confirmed reservation in Marlboro & the car was waiting in the lot. He didn't get it! Wanting to pay for the rental with a different card seemed to be beyond their grasp. We like Budget generally but don't even think of trying to change a payment method. Not one person we spoke to used English as their primary language & that may have contributed to the problem. Very frustrating experience.