Frederick, MD Bank

Nice employees

Friendly staff and efficient service.

Friendly, speedy drive-thru teller services!

We paid the card off a they came back with a charge a wouldnt credit it. I wouldnt recommend capital one! Mastercard will wave a fee!!!! Screw you capital one!!!!!

Horrible institution. Fraud on account and the bank agrees, promises to put money back and never does. Another dept sends collection letters and knows nothing about the f ... more

--- **Beware of M&T Bank!** I need to share my terrible experience with M&T Bank. They've been taking money from my account without any explanation, making me feel like ... more

This branch is so friendly and helpful. I have been here on two occasions even though I pass other branches to get to this one. The manager and employees are very accommo ... more

Wonderful service and feels very local. This is the branch you should have been using the entire time.

Yesterday, April 10, I went to deposit at that branch. The cashier, Karla, was very rude and had a bad attitude. I asked her what was happening and she said that she was ... more

Great bank,Very nice and helpful.I also have account with them online with great returns on my savings and cds.I can highly recommend this bank.

Sad that even though my employer banks with PNC and stores millions of dollars in their banks that they can loan and make interest on, but when I show up to cash my littl ... more

This is a boarded up business. Even the ATM is boarded up and there are no signs.

This thing is always out of money. When are we getting a bank location?

One of the best banks I have ever seen, really friendly staffs specially there is a man who is called Augustin there, he is a really good guy. I didn't had an appointmen ... more

Horrible experience with this branch. In particular the store manager Marie. We had been in touch multiple times about an issue with my business checking account. Any tim ... more

Informative and available

They got me set up right away with what I was looking for. I recommend go to the Downtown Frederick Branch on Court Street.

Helpful staff. Acceptable service!

I recently closed on a construction loan with Sandy Spring. The process - quote through closing was easy. Our primary POC throughout the process - Hayley Becraft was outs ... more

I tried to get an auto loan as a member after a car accident . The employee who helped me did as little as possible during an extremely stressful situation. I was severe ... more

Customer since early 2000's with PNC and no complaints. I very rarely use the branch now as you can do most things in the app or ATM, but when I do the staff have always ... more

These guys are great if you have direct deposit and a savings account with them. But if have to put them through the ordeal of depositing a paycheck EVERY week and use so ... more

First of all, I am mostly an ATM user and rarely go in the bank; but I've had to get help from the staff there before. Recently I had to get help with cancelling a check ... more

Great service! I couldn't make a deposit on the ATM, the teller was able to get it done quickly for me

Terrible customer service. I went to cash a check and they told me that I needed to pull into the parking lot until my check was verified. I told them o have to go to wor ... more

This is not a bank! Do not follow your GPS here! (Listing has since been updated title to include "Mortgage")

We had such an amazing experience with this chase branch. Brandon D Peake is extremely informative and helpful. He went above and beyond to help us.

It is the worst customer service I will ever return, better look for another bank, the girls who are very poorly educated They are working there

With the way they handle people's money I'm astounded there haven't been more attempts to rob them

Bank elsewhere! Their ATM EATS Deposits & their response with no evidence the deposit was made (this is the 2nd time). Find another bank that cares when this happens. My ... more

Very unhelpful, borderline rude. Not enough employees. Don't come to this branch. Avoid at all costs !!!

This review is specifically for the Vice president of the downtown Frederick branch, Mary Berry (hope I spelled that right). I went in yesterday with an online problem I' ... more

When I was helped she was great, friendly and kind. I say when I was helped bc this location was SLOW!!!! You would think that a place that makes how much a year could af ... more

Recently moved to the area and needed a new bank. I called prior to coming in(I was minutes away) and I wish I could remember the young womans name that I spoke to, she w ... more

As a former teller at this location I was left alone on the front line and from the manager Linda and the regional managers perspective that was appropriate. From having ... more

I have been a customer for BB&T now, Truist for over 30 years I went to the TJ Drive Truist and asked for help getting something notarized and they were too busy to help ... more

I see these ladies every week for a business deposit and they are pleasant as pie! They take care of all our banking needs quickly and efficiently, and best of all, with ... more

Wonderful community bank! Friendly staff who prides themselves with excellent customer service.

Friendly, professional service - always a delight to visit this branch!

Working with Paul and Rebecka was effortless. They were highly responsive and organized. I highly recommend working with the Deibler Home Team.

Shelane and Forrest were friendly and helpful when opening a checking account with Woodsboro. They were attentive to my questions and made the process easy and enjoyable!

I love Woodforest they e helped me improve my credit, gave me great service and have been my personal and business banking choice for years!

Horrible at best. 3 associates behind the counter assisting one client. Meanwhile the lobby is full. Another line should have been opened up.

Wenfei good service mandarin speaking recommend

Been with Fulton bank for years and they are amazing sweet nice and friendly people

This location is always randomly closed in the middle of the day. Total fail. Do better for your customers.