Hertz Car Rental - Frederick - Buckeystown Pike HLE

Hunter provided excellent customer service. He was very knowledgeable, and very enthusiastic to provide excellent service to fit my rental needs. His active listening allowed him to provide quality service, and resolve a pre-existing error. Hunter should definitely be recognized for representing Hertz effectively. Thanks Hunter, you've been great!
Mar 14th, 2024

I called them to check if they have any Teslas and I was told they don't have any, they don't know their own schedule that when will they have the cars returned, the woman who spoke to me was not interested to talk to me at all. Hertz is a scam.
Feb 19th, 2024

So I am really definitely dessapoint to my rentar car an this company I rent a car for 9 days because my truck was an still an the shop so I returned the car today like I was happy with the car because was the car I want nice 2024 Camary loved but today went I returned like 1:45 was I guy I dont know his name I whis yes dark men not really polite an costumer service he was helping another lady he seeme come in never say anything to me hello oh anything I will help an the minute nothing I ask the i wana use my coupon from my job to see if I can extend the car to keep to the end this mont but he never get anything fix so I end to not get the car then I ask look like they charge double an one card an the other to 204 from an 404 from the other really sad whit this experience hope the manager can fixed the his bad service wow
Feb 10th, 2024

They do the answer the phone. Avis does.
Jan 28th, 2024

I needed a rental suddenly for a funeral I have to attend. From my initial call with Akira, and reservation check-in with Hunter and Brent was great. I needed a mini van, and they were able to get me a great price on the base pay. It's always good to be a Hertz Gold member to get the purks or AAA. Thanks again for your efforts as a team to get my family to our destination.
Jan 25th, 2024