Bar Harbor / Oceanside KOA Holiday

Dana Stiffler _{on Google}

Feb 17th, 2024

Very nice campground

M N _{on Google}

Jan 5th, 2024

I've been a loyal customer of this KOA location for 7+ years, but now I don't think I'll ever go back.
I had one of the best spots in the campground for the entirety of the 7+ years that I've been coming here and was supposed to have 1st dibs for the site for the next year (which is how it's always been). When checking out, they told me I needed to call another day, because the person who does booking wasn't in. I called maybe a week later to be told that it was already booked out for next year and that I had lost my spot, even though you're supposed to have 1st dibs for several months. Everyone I talked to seemed confused when I told them my situation, because they also knew I was supposed to have 1st dibs. I finally talked to the new manager and he told me that things changed and that they no longer let us have 1st dibs for the 2 best tent spots. There's no more guarantee that anyone gets those spots anymore, with 0 warning to people when they book, check in or check out. I've given them an awful lot of money throughout these past few years and this was our big vacation that we take every summer that we look forward too emensly. Unfortunately, all their other tents spots are something to be desired and we don't have a camper, so we will not be back for the foreseeable future, as the site we had was already near impossible to book because it's always full. The manager also told me this is how it works for all the sites now and that he had lots of angry customers calling him in regards to this situation.
Another complaint I'll bring up is the disgusting bathroom that is no longer separated by gender. That bathroom is always filthy and the stall doors don't lock properly. The last time I (a woman) stayed here, I was in a stall going to the bathroom. While I was in there using it, a man came in and opened the door to the stall that I was using! I screamed at him, he was as freaked out as I was and (luckily) he left. I vowed to never use that restroom again, I'd just use the different disgusting, hardly ever cleaned bathroom on the other side of the camp ground. I'm not sure why they decided to have it be a completely open bathroom, but I think it was the wrong decision. You could very easily put a door on each side to separate it again, and I highly suggest you do so. It makes people extremely uncomfortable. I talked to multiple people in there during my stay, and everyone had the same thoughts.
Anyway, I hope that if there are people bothered by this new change, they decide to go somewhere else. I watched a lot about this KOA location start to go down hill, but I put up with it until this most recent change.

John Kostek _{on Google}

Nov 1st, 2023

Back in Sept 2022, we made reservations for 2 specific sites together, near the water, at this KOA facility. Called, as directed, two weeks after the reservations made to confirm. All good. Arrived in Sept. 2023 to find we have been relocated to different sites. Asked how this happened and never received a logical answer. Called KOA customer service with absolutely no help. This was our third visit to this campground so repeat customers dont mean anything. Disappointed with both the campground and KOA support with this situation. Note: During this time, we never received a call back from either KOA or the site manager!
Nearby activities: Bar Harbor location
Walkability: Acadia State Park nearby