Shreveport, LA Bank

This bank operate on the employee they have and they give great service each time I have been there . These are the time we are living in , The tellers are always profe ... more

Excellent customer service, would highly recommend

Wonderful team. Im grateful for all the assistance I received. They even stayed late to help me get my account setup.

Great Bank and service

Had a horrible experience recently. This bank cleared a check for me and I went through the proper channels as in waiting on the hold to be cleared. Once cleared i though ... more

Great bank !!!! Offer 3% on checking account

But need to lower their overdraft charges.

Regains Bank are always Helpful to my wife and I and Always nice to us from the time we walk in the door until we leave!! Thank You Again !!

Excellent customer service!

Parking is horrible. The bank tellers are really nice. The greeters in The bank are nice as well.

Alexus did my transfer, she did an outstanding job on how she did this. Very quick and very friendly! I would definitely come back for her.

Had the best experience setting up an account here. Some of the nicest people that I have had the pleasure to meet.

Customer service

Will NOT help you when you are down. Place larger items to be paid first then all the small items so they can charge you more overdraft fees yes, it shouldnt happen but ... more

Great service every time I come to this branch! I'm always greeted with a smile Thank You!

Never bank with them again !

No customers in drive through nor inside. I had to wait on teller to finish looking and discussing whst was on her phone. Then when she turned around she had a open back ... more

None of the ATMs work correctly. There are limited locations for this bank in the city. They want you to use check/cash deposit. It is useless if that feature is not avai ... more

On online it says the drive through is open. The drive through is closed.

I've been with this bank almost 6 years and they are absolutely the Very Best. The Staff even get my last name correct. 👍

Professional friendly banking.

Best bank in the area!!

The workers there are polite & knowledgeable about what you come there for.

Kira Yeates was super helpful and professional! I would have her assistance any day of the week.

Didn't go there

Quick and friendly service

I made an appointment online about opening a specific account. I get to the bank and they tell me no one there has the expertise. I ask for help finding someone at anot ... more

Almost everytime I go to chase atm its always some kind of issue. Not just at this location, its all of them. Even the banks that have 2 atms its still be something. Neve ... more

Came in to inquire about a transaction on my checking account. Dee was very nice, helpful and gave great customer service. She also kept her composure. There was another ... more

Not recommend for DMV businesses. They'll mess you up and won't fix their mistake.

Miscounted my money and put an incorrect amount into my account.

I have banked here for a number of years now and it does everything that I could ask for and the customer service at this branch in particular to me is the best of the be ... more

Went in there to cash my check wouldn't go thru she stamped it wrong and had to restamp it now I can't cash it at all

Please look for chase bank rip-off keep all your receipts it Fri 13 2021 in the month of August I check my account and it was 6.66 and I didn't like day and number so of ... more

I love this bank. At the Youree drive location there is a really rude employee, I do not know his name, but he usually works the drive through. I have stopped going here ... more

Shannon on Ellerbe made the account opening process seamless and enjoyable. Ive been searching for a new financial institution that is more customer and community focused ... more

Quick and easy

Absolutely horrible experience bank teller precious very unprofessional. Makes a very complicated Service depending on who shes willing to work with and who shes not will ... more

Open on Saturdays, Jackie there got a customer taken care of when every other branch was closed.

I have banked here for a number of years now and it does everything that I could ask for and the customer service at this branch in particular to me is the best of the be ... more

Great customer service Mrs Tammy was so helpful and very sweet

By far the worst bank I have ever banked with and its old fashion not up to date . You cant even lock your card up through the app if you wanted to. I wouldnt even recomm ... more

This is hands down the best customer service Ive ever gotten at a bank.. everyone here is great!

The Shreveport team is like family to our Bossier business. We are so excited for their Bossier location opening. If you are a small business or new to business there is ... more