Hours

Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
10:00 AM - 5:00 PM
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM

Chamber Rating

Verified Member
3.5 - (150 reviews)
75
16
8
5
46
Read Our 150 Reviews

Chamber Rating

Verified Member
3.5 - (150 reviews)
75
16
8
5
46
  • Kayla Duet

    Went into the store about a month ago. Problem was no one could hear me when I talked on my phone. They told me it was my phone case. I have the same type of case for every phone that I have had. Then proceeded to tell me that I could refurbished phone. When I told them I dont want to get someone else old phone that got attitude with me. They also had a problem because my autistic son walked with his iPad and was also trying to get our attention. Two days after I leave the store I keep getting. SIM card not available, SIM failed. Im so scared to go back to the Houma store and waste my time with them and their ugly attitude and how very judgmental against my child. Ill help educate your stuff on children who are different. They need to not judge so quickly. They need to help with a problem then to quickly so say well we can get you a refurbished phone.
    Apr 8th, 2024

  • Brandi Johnson

    Went to this store to get a new SIM card & add a line for my prepaid account Ive been having for over SEVEN YEARS. I added a line on the app & something went wrong with the activation of the sim in that phone. Verizon agents online told me to get a new sim & either get them to add the line or call them back. Went on my lunch break to do only that. Instead of just doing what I went there for they started pulling people out the back offering me upgrades that I did not need. They kept insisting Id get a better deal & save money & was being extremely persistent with this upgrade. This is where everything went wrong. Needing to get back to work, I said fine then, just hurry. Worst mistake I couldve made. I shouldve just walked out then. They switched me from prepaid to post pay. When they went to add my 3rd line- the fully paid for phone I had was no longer good bc it was a prepaid phone! So then I had to get another phone. This phone was only needed for talk & text, so I had aid in full a cheap $50 phone. Now Im paying on a $200 smart phone that most of the options on it will never be used. Now my bill is more than it wouldve been had they done what I wanted. & Im paying on a new phone. AND now I have to pay extra for a free feature I had (hotspot) bc its no longer included even though they said it was. I made sure to express to them the importance of that feature before I made the switch. So bill is goi g to be even higher. Go back in bc Im pissed at this point & want the prepaid price I was paying before they manipulated me into upgrading. Well to do that, Ive done lost my 7+ years loyalty discounts, so my notes cant go back to what they were. Plus reactivation fees. AND I have to return that $200 phone Im making notes on & pay a $50 restocking fee & get another phone (bc I returned that first one & waiting on a refund) OR I can pay the $200 upfront to make it prepaid. So basically theres absolutely no way to go back to how I had it before- the plan I was extremely happy with & had no need for changing. I DO NOT recommend going to this store AT ALL unless you know exactly what you want & you dont take any advice from them at all.
    Mar 31st, 2024

  • Kenneth Veal

    Good helpful service
    Mar 24th, 2024

  • Lyns Lovett

    the manager Jada is fantastic!
    Mar 11th, 2024

  • Doug Plaisance


    Mar 6th, 2024

Read Our 150 Reviews

About
Verizon

Visit our store at Houma for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Contact Info

Products

  • Business cell phones
  • Business mobile hotspots
  • Business tablets
  • Business laptops

Services

  • Mobile plans
  • Wireless Internet plans
  • Voice plans

Brands

  • Apple
  • Samsung
  • Motorola
  • Google
  • Kyocera
  • TCL

Languages

  • English

Images

Questions & Answers

Q What is the phone number for Verizon?

A The phone number for Verizon is: (985) 790-5125.


Q Where is Verizon located?

A Verizon is located at 1781 Martin Luther King Jr Blv, Houma, Louisiana 70360


Q What is the internet address for Verizon?

A The website (URL) for Verizon is: https://www.verizon.com/stores/details/louisiana/houma/houma-331487/?CMP=seo_b_x_vz_oth_ot_2022_08_website


Q How big is Verizon?

A Verizon employs approximately 20+ people.


Q What days are Verizon open?

A Verizon is open:
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: 10:00 AM - 5:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM


Q How is Verizon rated?

A Verizon has a 3.5 Star Rating from 150 reviewers.

Ratings and Reviews
Verizon

Overall Rating

Overall Rating
( 150 Reviews )
75
16
8
5
46
Write a Review

Kayla Duet on Google

image Went into the store about a month ago. Problem was no one could hear me when I talked on my phone. They told me it was my phone case. I have the same type of case for every phone that I have had. Then proceeded to tell me that I could refurbished phone. When I told them I dont want to get someone else old phone that got attitude with me. They also had a problem because my autistic son walked with his iPad and was also trying to get our attention. Two days after I leave the store I keep getting. SIM card not available, SIM failed. Im so scared to go back to the Houma store and waste my time with them and their ugly attitude and how very judgmental against my child. Ill help educate your stuff on children who are different. They need to not judge so quickly. They need to help with a problem then to quickly so say well we can get you a refurbished phone.


Brandi Johnson on Google

image Went to this store to get a new SIM card & add a line for my prepaid account Ive been having for over SEVEN YEARS. I added a line on the app & something went wrong with the activation of the sim in that phone. Verizon agents online told me to get a new sim & either get them to add the line or call them back. Went on my lunch break to do only that. Instead of just doing what I went there for they started pulling people out the back offering me upgrades that I did not need. They kept insisting Id get a better deal & save money & was being extremely persistent with this upgrade. This is where everything went wrong. Needing to get back to work, I said fine then, just hurry. Worst mistake I couldve made. I shouldve just walked out then. They switched me from prepaid to post pay. When they went to add my 3rd line- the fully paid for phone I had was no longer good bc it was a prepaid phone! So then I had to get another phone. This phone was only needed for talk & text, so I had aid in full a cheap $50 phone. Now Im paying on a $200 smart phone that most of the options on it will never be used. Now my bill is more than it wouldve been had they done what I wanted. & Im paying on a new phone. AND now I have to pay extra for a free feature I had (hotspot) bc its no longer included even though they said it was. I made sure to express to them the importance of that feature before I made the switch. So bill is goi g to be even higher. Go back in bc Im pissed at this point & want the prepaid price I was paying before they manipulated me into upgrading. Well to do that, Ive done lost my 7+ years loyalty discounts, so my notes cant go back to what they were. Plus reactivation fees. AND I have to return that $200 phone Im making notes on & pay a $50 restocking fee & get another phone (bc I returned that first one & waiting on a refund) OR I can pay the $200 upfront to make it prepaid. So basically theres absolutely no way to go back to how I had it before- the plan I was extremely happy with & had no need for changing. I DO NOT recommend going to this store AT ALL unless you know exactly what you want & you dont take any advice from them at all.

Business Response on Google Mar 28th, 2024
This is concerning to hear, Brandi. We always want to be completely transparent about the full terms and policies of our promotions so that we may avoid any confusion. We will escalate your review and look into this right away. Please fill out this issue resolution contact form, https://app.smartsheet.com/b/form/042b04a6b6c0486f8f0192ec4da2ffbe and reference Review ID #1403608548 so we can get in touch with you. We value the years that you have been a member of the Verizon family and hope you will give us another chance to win back your trust and confidence in the future.

Kenneth Veal on Google

image Good helpful service

Business Response on Google Mar 29th, 2024
Thanks for the feedback, Kenneth! We strive to provide you with the best service possible, and we're glad to hear you were taken care of. We look forward to helping you again soon.

Lyns Lovett on Google

image the manager Jada is fantastic!

Business Response on Google Mar 6th, 2024
Thanks for the great review, Lyns! We appreciate your feedback and your shout-out to Jada. We're so glad to hear we were able to help you out. This is what Verizon is all about :) Visit us again soon if you need any further assistance.

Doug Plaisance on Google

image


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Overall Rating

Overall Rating
( 150 Reviews )
75
16
8
5
46

Write a Review

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