Alexandria, LA Bank

Fast and courteous Pineville branch, also the alexandria branch!

Friendly and helpful staff. Help with any questions you need to ask. Fast and quick to open an account.

The rep there named Jessica was extremely helpful and took the time to explain everything to us.

Always friendly staff, prompt attention.

Ive been banking with Chase for 10 + years - recently moved to the Alexandria area and I am not impressed with the service at the Jackson St. location. I cant seem to eve ... more

Avoid this Branch like The Plague! I have banked with Chase MANY MANY years. It's pretty much the only bank that I have ever used..... until I walked into this Branch. Th ... more

The staff is very professional, engaging, and dedicated to quality customer service

Such bank! Very wow!

The people there went out of their way to help my family in our moment of need after a house fire & a death in the family all in the same month. In a Covid world you coul ... more

Friendly staff, prompt service

Absolutely No complaints

Very professional and take the time to explain everything ! If you don't have or isn't satisfied with your bank, I highly refer this one...

Do not use this bank. They are incompete and can't handle fraud reversals. They will let your money get stolen and tell you there is nothing they can do.

Great employees and service.

FIRST FEDERAL MEEDS TO UPDATE GOOGLE MAPS

President Duane Jackson Sr CEO Copyright Owner

Very helpful they care about you as well as helping you with your financials and investment. Love the service and the employees excellent Bank

Always a pleasure! The folks here are kind and value your time! A great place to do business! Cold AC and a nice lobby and sitting area. Or, drive through!

I love my bank

Heather is very unprofessional and not helpful at. Needs to better her customer service if shes gonna be the manager!

Will never deal with them again constant problems with these people and never answer the damm phones

Nice employees, the service was quite fast, and the location is pretty easy to access from Jackson Street.

Idk why people leaving bad reviews theyre alway very nice and professional makes me feel welcomed everytime I go and I go twice a week I love it there and I love them

We close on Friday. Titan was professional and easy to work with so was Robyn. The process was quick and easy!

Poor customer service this is not a real bank just posing as one! They do not return phone calls. And when you put your money in here they do not give you immediate acces ... more

12+ years ago we took out a construction loan with Evangeline bank to build a home.  At the conclusion of the construction we paid off the loan and refinanced with anothe ... more