Alexandria, LA Banking Services

Professional staff Friendly Efficient

Nice sweet people!!! GET YOURE PAYMENT AREA FIXED PLEASE AND THANKS

Fast and courteous Pineville branch, also the alexandria branch!

Friendly and helpful staff. Help with any questions you need to ask. Fast and quick to open an account.

Always friendly staff, prompt attention.

Excellent service very good customer service as well

The rep there named Jessica was extremely helpful and took the time to explain everything to us.

Ms. Karen is very nice & will answer all your questions/ serves fast, quality service.

Avoid this Branch like The Plague! I have banked with Chase MANY MANY years. It's pretty much the only bank that I have ever used..... until I walked into this Branch. Th ... more

Ive been banking with Chase for 10 + years - recently moved to the Alexandria area and I am not impressed with the service at the Jackson St. location. I cant seem to eve ... more

I love coming here. The girls are so nice.

The staff is very professional, engaging, and dedicated to quality customer service

Such bank! Very wow!

Friendly staff, prompt service

The people there went out of their way to help my family in our moment of need after a house fire & a death in the family all in the same month. In a Covid world you coul ... more

Very professional and take the time to explain everything ! If you don't have or isn't satisfied with your bank, I highly refer this one...

Great employees and service.

President Duane Jackson Sr CEO Copyright Owner

Absolutely No complaints

Very clean restrooms and the Grill cooks fresh food ! I had the cheeseburger , it was delicious and prepared quickly!

Clean and working pumps.

Understaffed. Slow slow slow

Clean, felt safe and staff was very friendly

Do not use this bank. They are incompete and can't handle fraud reversals. They will let your money get stolen and tell you there is nothing they can do.

Very helpful in a critical time.

Always a pleasure! The folks here are kind and value your time! A great place to do business! Cold AC and a nice lobby and sitting area. Or, drive through!

FIRST FEDERAL MEEDS TO UPDATE GOOGLE MAPS

Drive-up and walk-up access in the parking lot. Typical out-of-network fees.

Very helpful they care about you as well as helping you with your financials and investment. Love the service and the employees excellent Bank

Always a pleasure doing business with this Bank Always very helpful.

Walk-up and drive-up access. Typical out-of-network fees.