Lexington, KY Mattress Store

This is my boyfriend and Is first time purchasing from here and we had an over all great experience! We lost an iPhone while shopping and had to come back. Jim helped us ... more

Our salesperson, Melinda was great. She listened to us and what we needed in a mattress. She was very thorough and informative. She really understands her product.

Excellent customer service. We were not rushed or coerced into making a purchase wed regret. Steve was helpful explaining how the bed worked, and even provided tips of ho ... more

Update: they came through and replaced the unit after reading our upset review. Much happier now that we have a replacement and hope we have no further issues. — previo ... more

Gloria was helpful and kind.!!!

I went to Mattress Firm for the first time today. The person who helped me was Sara. She was very knowledgeable and answered all my questions. I bought a bed and I am so ... more

Kind and most helpful

Frank was amazing. Very nice and courteous.Helped get the perfect matress and great deals. Shopping was fast and effective.

Worked with Alex today. Gave me some great options for a new mattress! Great experience!

Disgraceful customer service. After having two problems with our mattress that we purchased in Mesa Arizona I decided to write to the corporate office. They didn't care ... more

This company is one of a kind. What they will do to help people in need is amazing. We recently had our granddaughter move in with us and had nothing for her. After ta ... more

Nick was super helpful informative, patient, not pushy at all. Great quality mattress options (foam + conventional) at this location. Highly recommend trying out the mat ... more

He was so helpful and helped us pick the right mattress.

Massage chairs are definitely worth the money! Once youre in it you dont want to get up lol. Justin talked us through it and was easy going and professional. Glad I stopp ... more

Bruh

Our experience was pleasant. The sells associate was very polite and we were able to purchase a much needed mattress for a discounted price. Very pleased.

Very professional , Robbie was polite and tables were very well put together

Great selection, the staff was amazing and helped us figure out all of our options. No pressure to buy any thing specifically which helps a lot with big purchases :)

Great service and selection! Was in and out with a new mattress and boxspring in 30 minutes! The owner gets you in the right bed for you at an amazing price!

BJ was great!

Even going out of business, way to expensive

If you are in need of a new bed this is the place you want to go for all your bedding needs

Wes is terrific and made the whole experience from purchase to installation easy, fair, and totally satisfactory. He is very knowledgeable and I felt he truly wanted to m ... more

Great staff, great store. We really liked the fact that they "color code" all the mattresses according to the level of firmness....makes the search so much easier. The ... more

Wish I could give 0 stars, Terrible customer service, wished death on another customers parents

Take them to small claims court. They got me for $200 for their dual breeze tempur-pedic pillow. Customer service acknowledged that the newer pillows are different mater ... more

With the backlog on furniture we weren't able to find the in stock sofa/loveseat we needed.

After I was in a car accident, I can without question my recovery to this mattress. I am a forever customer!

Hate that he closed the store, very nice people.

Shopped at Ashley Homestore and made three purchases. I believe their quality is very good and prices are reasonable. Ellie Mae was patient and answered all our question ... more