Tempur-Pedic Management Inc

After I was in a car accident, I can without question my recovery to this mattress. I am a forever customer!
Feb 3rd, 2022

takes a long time to get a refund , the folks are really nice on the phone though
May 25th, 2021

After having back problems for years someone convinced me to try a Tempur-Pedic mattress. Instead of going full in, I decided to tip my toe in the water with a a topper. Well, I would recommend highly against going with them online. After our package arrived damaged...The shipping box was fine, but when we opened it, the mattress cover was ripped and the foam had a chunk cut out of it. On top of that, there were obvious stains on the topper. We immediately called the customer service line, and after waiting periods of 2 hrs, 3 hrs and 4 hrs tried a local store. The store was great and said they would send an email to corporate. Well, after 3 weeks we finally got an email from the online store stating we had to go through their lengthy warranty process which would take weeks. So, please save yourself the Customer Service NIGHTMARE and go with another option for your mattress needs.
Apr 19th, 2021