Lexington, KY Financial Institution

I had a great experience with Rochelle! I walked in she was very friendly and helped me right when I walked in. The rates are reasonable and I was able to get my money lo ... more

I went in to get a payday loan, and the employees were very nice and professional, I will be following up with Advance America on Monday!

Awesome customer service for my account.

i enjoyed the new staff members, they made cashing my stimulus check super easy and got me out in no time.

They told me what I needed to borrow some money! Wasn't any games played & with they help I started a bank account & my stepdad got $20 for bringing me into there busines ... more

Awesome customer service for my account.

This bank refuses to honor Power of Attorney. My father has dementia and we are trying to protect his assets. However, leadership at this bank refuse to assist with a P ... more

Best staff best service every time

I have been using this bank for years (When they where American Founders), always friendly and I have always had a great experience with them.

The teller named Andrew was wonderful, and went above and beyond for me. Great job.

Very small town feel, big time professional

Lost my debit card. I called them and asked how to get a new card and they told me I can get one on the day that I come in. I came in on a monday and this man (don't know ... more

My husband and I moved to Lexington from out of state, and we were looking for the right financial institution for usone that wasnt too big and offered top notch customer ... more

Not as convenient with the new drive thru setup. I asked if you have to have an account to use this option and was told no but whenever I go through the lane I never get ... more

Nathan Novosel-Lingat from WFG-Lexington is beyond helpful. He will go out of his way to make sure your needs are met and go above and beyond to make sure you are satisf ... more

Lexington premier medical billing and coding company working with them for more than 5 years now .

Bad experience with Amy Len Dailey, she was so rude with me and asked me to leave and stopped to serve me when I asked them to print me cashier checks policy after argume ... more

The people here are friendly, they worked with me converting my late fathers account over to an estate account, however now they are drive thru only due to lack of employ ... more

I have been a member of this bank for over 30 years

Listen I get working with the public is hard, and people need to vent, but please make sure either your microphone is completely off, or your customer is out of earshot. ... more

Absolutely the worst bank Iv dealt with when it comes too rates and customer service dont bank here if you like being conned by there interest rates

Very Poor costumer service

Never again, wasted time and didn’t seem to know what they were doing.

Nathan Johnson was wonderful helping me with my car refinance. He explained everything so well, and made sure I understood all of the details. It was not stressful at all ... more