Journeys Near Me

The female manager at this location has no compassion for customers at all. Would not even hold a pair of shoes for 15 minutes - but its a business and the goal is to mak ... more

customer service was awesome!! two guys helped us find the right shoes and were super polite and helpful. they helped us pick out some reeboks that we are very happy with ... more

I've ordered shoes over a dozen times over the last few years. This last time I ordered shoes for my husband's birthday and they got lost in transit. After contacting cus ... more

Employees just stared at me while I had a shoe in my hand didnt say anything when I walked in. I had to go to footlocker and find the shoes there.

Great deals and prices

The manager at this establishment is so friendly and helpful!!! He helped me and my daughter find the perfect matching pair of converse!

Don't order on line or let the store order for you on line, if your order gets canceled it takes forever to get a refund. My order was canceled in July and still no refun ... more

My boyfriend and I bought 2 pairs of vans. My shoes fit me a bit small by the end of 1 day so I came back to exchange for a bigger size. When I came back LANI the STORE M ... more

The customer service is amazing here as soon as I walked in, everyone greeted me and made sure that I walked out with everything I needed. I went in and bought a shirt an ... more

Very good place

Good shoes for everyone

Employees keep the shoes to themselves and lie and about inventory

Very friendly staff! I will be returning.....

Great customer service

Haven't had red men's chucks in 12s in 2 visits I've came, but will try again since journey's always carries other cool items like Goosebumps attire

Sometimes you just have to buy yourself something nice! Thanks for the assistance purchasing shoes!

Came in for Crocs for my 3 and 1 yr olds and received amazing customer service from the store manager. Genuinely an amazing soul!

Ashley is a great employee very kind and friendly

Dj was super awesome, very helpful and kind! Excellent customer service!!

I ordered a pair of boots, and ended up trying to return them. I took them to the location at the Montclair mall and it turns out the item in the box is not what is on th ... more

Carson is super friendly, knowledgeable, and caring! Highly recommend if you want the best customer service around!

Advised of coupon to use on today's purchase

Brought my grandkids in to journeys to get sized and shopped for, the male manager seemed very uninterested in helping us. Ive had this experience in the past at a Journ ... more

Vlosed

What a great experience. Crimzon brought out 4 different styles of Hey Dudes for me to choose between. Her customer service skills are an asset for Journey's!

The worst experience at a shopping mall, negative star, they dont like what they do so dont have to be there, ask for a couple pair of shoes and the lady brought that wi ... more

Great selection of shoes. The best people work here, always friendly, always excited to help!

I couldn't find a fit because they don't have half sizes but the employees were so nice and helpful.

Didn't get shoes here, but the dudes working where super helpful despite a very picky customer.

The store feels very small if more than 8 people are in there. But they do have a great selection. My wife got her Ugs there.

Terrible decision to always to go the outlet mall but this journeys is BY FAR THE WORSE I have EVER purchased at.

Charlotte was so helpful. She was so patient and thorough and even gave my daughter a sticker at the end. 10 out of 10 shopping experience. Thanks Charlotte.

Very cool store. Bought a couple pair of addidas all black superstars and a new pair of Dr. Martens there. And if they don't have it they'll order it and it's there withi ... more

My daughter got shoes for Christmas as a gift they were the wrong size, unfortunately we lost the receipt. We had the bag, box, and the shoes were unworn. We went back to ... more

Reasonably priced comfortable shoes

I am very pleased with my shopping experience today. I went in to journeys to buy a pair of Uggs and the store was very clean and had a great selection. Amazing staff the ... more

Came in to buy some shoes for my son, the workers there were extremely helpful as I do not know shoes very well. Will be coming back here for my shoes

Always good service here. They will try and sell you socks.

I like there shoes

The store was closing in 2 minutes. I needed 2 pairs of New Balance. They didn't rush me or made me to feel as I was a burden. I tried on several pairs of shoes and ende ... more

Fantastic shoe shop! Bought a pair of super sporty kicks from a steller young man by the name of Riley! He was super helpful, polite and friendly! Guided me through my q ... more

Fun store to go into

Store is very organized and clean. The manager Mckayla was super helpful and patient with me :)

Very professional and has great customer service

Fun vacation

Love love love this location

10/10 I do believe the name of the young lady that helped me was Karley? ( petite with long red hair). She was so sweet and helpful!! If yall havent given her a raise, pl ... more

Great little store , very kind workers

Called to see if they had any shoes that were good for neuropathy and if they do could day recommend some. No one there could help me because they didnt know what neuropa ... more

Most awful customer service ever . Came in and no one greeted me and there was a blonde boy sitting on a chair behind the register with two other chairs next to him. On h ... more