Journeys

Love love love this location
Feb 23rd, 2024

Jan 26th, 2024

The sales girl here on 1/10 was top notch. This was my third store in the mall and the service at Journeys was superior to all of the other stores. I dont typically shop at this store but I will in the future based on the service and the quality of the shoe I was sold. Staff was knowledgeable, friendly and sold me a great pair of new balance running shoes that fit my son perfectly and he wasnt even in the store with me. Thats skill and shoe knowledge!
Jan 20th, 2024

Dec 11th, 2023

I walked in Journey store yesterday at Northtown Mall. In it appeared to be the manager she said in the employees being very disrespectful to a customer!!! Now from my customer experience is that dont agree with a customer just let them know Im sorry you feel that way in have a nice day. They gave them customers very bad attitude what is the world coming too. Then I noticed that if she is the Manager she allowed her so called employees to talk about a fight. In the employee was talking about a fight to a boy on his first day. Like come on now why the manager is with that customer. I will suggest people to go to a better Journeys more professional in better customer service because this is not it.!!! Kids should not be in customer service just to get a pay check if you dont know how to deal with people or have years of experience!!! Sad Sad Sad this is what type of experience brought from Covid anybody my 4 year old son could of handled that situation better then that!
Feb 24th, 2024