Chamber of Commerce

      Verizon

      ( 176 Reviews )

      Verizon
      Stop in and find a device that's perfect for you.
      Yext Power Listing.
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      Listing Incorrect?

      Hours

      Tuesday:
      9:00 AM - 8:00 PM
      Wednesday:
      9:00 AM - 8:00 PM
      Thursday:
      9:00 AM - 8:00 PM
      Friday:
      9:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 8:00 PM
      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      9:00 AM - 8:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.5 - (176 reviews)
      144
      8
      4
      3
      17
      Read Our 176 Reviews

      Chamber Rating

      Verified Member
      4.5 - (176 reviews)
      144
      8
      4
      3
      17
      › ‹
      • Eric Kibbe

        Would recommend you up date your store hrs.
        Apr 7th, 2024

      • Richard Williams

        Felt like entering a cross between call-center boiler room and an old style car dealership. I just knew I was going to get fleeced. I'll change carriers before I go back there.
        Jan 13th, 2024

      • Mark Hornback

        poor customer service...
        Dec 11th, 2023

      • akapanky

        Alex and Serena spent nearly 6 hours over 2 days with my wife and I fixing my wifes broken verizon account and getting one started for me during a service switch from straight talk all while juggling other customers at the same time. All the while, they conducted themselves with a friendly, positive attitude. I realize that our situation was extreme worst case scenario but my wife and I had such a great experience working with them. This isn't just how people should conduct themselves as professionals but as humans too. Thank you a thousand times over Alex and Serena. A++ service
        Oct 13th, 2023

      • Kelsey Gerhold

        I had an appointment during normal store hours and the store was locked and dark. I waited 20 minutes past my appointment time and no one showed up.
        Jul 2nd, 2023

      Read Our 176 Reviews

      About
      Verizon

      Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 6925 Mills Civic Pkwy in West Des Moines, IA 50266

      Contact Info

      Products

      • Verizon Wireless
      • Cellular Phones
      • Smartphones
      • Tablets
      • Accessories
      • Smartwatches
      • Prepaid

      Services

      • wireless service
      • mobile service
      • home phone service
      • home internet

      Brands

      • Verizon
      • Russell Cellular
      • Samsung
      • Google
      • Apple
      • Motorola
      • LG

      Languages

      • English

      Specialities

      • Account Analysis

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for Verizon?

      A The phone number for Verizon is: (515) 255-9588.

      Q Where is Verizon located?

      A Verizon is located at 6925 Mills Civic Pkwy, Ste 150, West Des Moines, Iowa 50266

      Q What is the internet address for Verizon?

      A The website (URL) for Verizon is: https://www.russellcellular.com/west-des-moines-1-ia/?y_source=1_ODMyMDAxOC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Verizon?

      A Verizon employs approximately 20+ people.

      Q What days are Verizon open?

      A Verizon is open:
      Tuesday: 9:00 AM - 8:00 PM
      Wednesday: 9:00 AM - 8:00 PM
      Thursday: 9:00 AM - 8:00 PM
      Friday: 9:00 AM - 8:00 PM
      Saturday: 9:00 AM - 8:00 PM
      Sunday: 10:00 AM - 6:00 PM
      Monday: 9:00 AM - 8:00 PM

      Q How is Verizon rated?

      A Verizon has a 4.5 Star Rating from 176 reviewers.

      Hours

      Tuesday:
      9:00 AM - 8:00 PM
      Wednesday:
      9:00 AM - 8:00 PM
      Thursday:
      9:00 AM - 8:00 PM
      Friday:
      9:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 8:00 PM
      Sunday:
      10:00 AM - 6:00 PM
      Monday:
      9:00 AM - 8:00 PM

      Ratings and Reviews
      Verizon

      Overall Rating

      Overall Rating
      ( 176 Reviews )
      144
      8
      4
      3
      17
      Write a Review

      Eric Kibbe on Google

      image Would recommend you up date your store hrs.

      Business Response on Google Apr 7th, 2024
      Hi Eric, thank you for your review. We're sorry for any inconvenience. You can call the store in the future to ensure that they are open before you stop by at 515-255-9588.

      Richard Williams on Google

      image Felt like entering a cross between call-center boiler room and an old style car dealership. I just knew I was going to get fleeced. I'll change carriers before I go back there.

      Business Response on Google Jan 20th, 2024
      Hi Richard Williams we apologize for your less than ideal experience. Thank you for taking the time to let us know about this situation. We will share your feedback and will continue improving our customer service. As always, we appreciate your business.

      Mark Hornback on Google

      image poor customer service...

      Business Response on Google Jan 1st, 2024
      Hi Mark Hornback, we apologize for your less-than-ideal experience. At RC we always try to provide the best customer service. We're sorry we didn't hit the mark this time. We hope you'll revisit us soon to see what new deals we have in store!

      akapanky on Google

      image Alex and Serena spent nearly 6 hours over 2 days with my wife and I fixing my wifes broken verizon account and getting one started for me during a service switch from straight talk all while juggling other customers at the same time. All the while, they conducted themselves with a friendly, positive attitude. I realize that our situation was extreme worst case scenario but my wife and I had such a great experience working with them. This isn't just how people should conduct themselves as professionals but as humans too. Thank you a thousand times over Alex and Serena. A++ service

      Business Response on Google Oct 16th, 2023
      Wow! This is amazing for us to hear and we are so glad that you had a great experience at this location with our employees, Alex and Serena. We look forward to helping you with any of your future wireless needs. Thanks for recommending this store, akapanky!

      Kelsey Gerhold on Google

      image I had an appointment during normal store hours and the store was locked and dark. I waited 20 minutes past my appointment time and no one showed up.

      Business Response on Google Jun 18th, 2023
      Hi Kelsey Gerhold we apologize for your less-than-ideal experience. Thank you for taking the time to let us know about this situation. We will look into this situation and address it. We hope we are able to give you a more pleasant experience in the future. If you have any other questions comments or concerns or need assistance with anything please feel free to reach out to us at any time at [email protected].
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 176 Reviews )
      144
      8
      4
      3
      17

      Write a Review

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