AT&T Store
-
4100 University Ave Suite 108
West Des Moines, Iowa 50266 - 515-505-8411
Hours
Chamber Rating
-
Martha Sherick Shen
The representative met us right away as we walked in to the AT&T store. He was extremely helpful, polite, knowledgeable and attentive to our needs. Hid expertise was evident and he showed great respect toward us. I am old and he was very very helpful in explaining things to me. He took his time with us and did not rush or pressure us. I am extremely pleased. I love both the service and the new phone he helped me to pick out ! Thank you!
Mar 18th, 2024 -
Nancy f
I think the person who helped me is named Chad? He was awesome! He was super personable and cared more about helping me than selling a bunch of products. He looked for every possible deal and I was super satisfied with my purchases. Thank you!
Mar 15th, 2024 -
chad larson
I replaced two phones there, the person I worked with was great for the first phone that was traded up to iPhone 15 pro. She Took good care of us. The next phone needed to be sent in due to my work MDM software, FortiToken, all my smart home apps that refused to transfer passwords. When the phone was sent it in, I got the email from corporate that my phone was only worth 23.40 Samsung SMS901U that was two years old. No chance of review, and it could not be sent back. They could not show me pictures of the damage. Final option. The screen did have a scratch, but I had insurance on it the whole time. The warning is do not trust AT&T return shipping service to work with you. Document Everything: For future dealings, document the condition of any device you're trading in with date-stamped photos. This includes capturing any pre-existing damage and the device's overall operational state. This can serve as evidence in disputes or at least provide a basis for your expectations.
Mar 12th, 2024 -
Blake Lee
Emely is a G. Highly recommended.
Feb 13th, 2024 -
President Orhca
Service rep was pleasant and helpful. Great experience at store.
Jan 25th, 2024
About
AT&T Store
Stay connected with AT&T in West Des Moines. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in West Des Moines for every need. Enjoy the flexibility of an West Des Moines prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.
Contact Info
- 515-505-8411
- (515) 457-7234
Products
- Cell Phones
- Tablets
- Accessories
- cellphones
- wireless phones
- internet
- TV service
- smartphones
- prepaid phones
- Wireless Plans
- Wearables
- Small Business Solutions
- Internet Services
- Prepaid Devices
Services
- Wireless Bill Payments
- Equipment Trade-in & Recycling Program
- Small Business Solutions
- Beats by Dre
- Bose
- Headphones
- Tablets and Accessories
- Free Consulting on Devices
- Prepaid - GoPhone Refill
- iPhone Repair
- Screen Repair
Brands
- AT&T
- Apple
- DIRECTV
- Kyocera
- LG
- Motorola
- Samsung
- Sonim
- Beats
- BlackBerry
Questions & Answers
Q What is the phone number for AT&T Store?
A The phone number for AT&T Store is: 515-505-8411.
Q Where is AT&T Store located?
A AT&T Store is located at 4100 University Ave Suite 108, West Des Moines, Iowa 50266
Q What is the internet address for AT&T Store?
A The website (URL) for AT&T Store is: https://www.att.com/stores/iowa/west-des-moines/198425?source=E-g2s10000000000X&wtExtndSource=stores
Q How big is AT&T Store?
A AT&T Store employs approximately 20+ people.
Q What days are AT&T Store open?
A AT&T Store is open:
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Q How is AT&T Store rated?
A AT&T Store has a 4.3 Star Rating from 272 reviewers.
Hours
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Ratings and Reviews
AT&T Store
Overall Rating
Overall Rating
( 272 Reviews )Martha Sherick Shen on Google
The representative met us right away as we walked in to the AT&T store. He was extremely helpful, polite, knowledgeable and attentive to our needs. Hid expertise was evident and he showed great respect toward us. I am old and he was very very helpful in explaining things to me. He took his time with us and did not rush or pressure us. I am extremely pleased. I love both the service and the new phone he helped me to pick out ! Thank you!
Nancy f on Google
I think the person who helped me is named Chad? He was awesome! He was super personable and cared more about helping me than selling a bunch of products. He looked for every possible deal and I was super satisfied with my purchases. Thank you!
chad larson on Google
I replaced two phones there, the person I worked with was great for the first phone that was traded up to iPhone 15 pro. She Took good care of us. The next phone needed to be sent in due to my work MDM software, FortiToken, all my smart home apps that refused to transfer passwords. When the phone was sent it in, I got the email from corporate that my phone was only worth 23.40 Samsung SMS901U that was two years old. No chance of review, and it could not be sent back. They could not show me pictures of the damage. Final option. The screen did have a scratch, but I had insurance on it the whole time. The warning is do not trust AT&T return shipping service to work with you.
Document Everything: For future dealings, document the condition of any device you're trading in with date-stamped photos. This includes capturing any pre-existing damage and the device's overall operational state. This can serve as evidence in disputes or at least provide a basis for your expectations.
Blake Lee on Google
Emely is a G. Highly recommended.
President Orhca on Google
Service rep was pleasant and helpful. Great experience at store.
Overall Rating
Overall Rating
( 272 Reviews )Write a Review
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