Hours

Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM

Chamber Rating

4.3 - (272 reviews)
209
11
15
4
33
Read Our 272 Reviews

Chamber Rating

4.3 - (272 reviews)
209
11
15
4
33
  • Martha Sherick Shen

    The representative met us right away as we walked in to the AT&T store. He was extremely helpful, polite, knowledgeable and attentive to our needs. Hid expertise was evident and he showed great respect toward us. I am old and he was very very helpful in explaining things to me. He took his time with us and did not rush or pressure us. I am extremely pleased. I love both the service and the new phone he helped me to pick out ! Thank you!
    Mar 18th, 2024

  • Nancy f

    I think the person who helped me is named Chad? He was awesome! He was super personable and cared more about helping me than selling a bunch of products. He looked for every possible deal and I was super satisfied with my purchases. Thank you!
    Mar 15th, 2024

  • chad larson

    I replaced two phones there, the person I worked with was great for the first phone that was traded up to iPhone 15 pro. She Took good care of us. The next phone needed to be sent in due to my work MDM software, FortiToken, all my smart home apps that refused to transfer passwords. When the phone was sent it in, I got the email from corporate that my phone was only worth 23.40 Samsung SMS901U that was two years old. No chance of review, and it could not be sent back. They could not show me pictures of the damage. Final option. The screen did have a scratch, but I had insurance on it the whole time. The warning is do not trust AT&T return shipping service to work with you. Document Everything: For future dealings, document the condition of any device you're trading in with date-stamped photos. This includes capturing any pre-existing damage and the device's overall operational state. This can serve as evidence in disputes or at least provide a basis for your expectations.
    Mar 12th, 2024

  • Blake Lee

    Emely is a G. Highly recommended.
    Feb 13th, 2024

  • President Orhca

    Service rep was pleasant and helpful. Great experience at store.
    Jan 25th, 2024

Read Our 272 Reviews

About
AT&T Store

Stay connected with AT&T in West Des Moines. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in West Des Moines for every need. Enjoy the flexibility of an West Des Moines prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.

Contact Info

  •   515-505-8411
  •   (515) 457-7234
  •   Facebook

Products

  • Cell Phones
  • Tablets
  • Accessories
  • cellphones
  • wireless phones
  • internet
  • TV service
  • smartphones
  • prepaid phones
  • Wireless Plans
  • Wearables
  • Small Business Solutions
  • Internet Services
  • Prepaid Devices

Services

  • Wireless Bill Payments
  • Equipment Trade-in & Recycling Program
  • Small Business Solutions
  • Beats by Dre
  • Bose
  • Headphones
  • Tablets and Accessories
  • Free Consulting on Devices
  • Prepaid - GoPhone Refill
  • iPhone Repair
  • Screen Repair

Brands

  • AT&T
  • Apple
  • DIRECTV
  • Kyocera
  • LG
  • Motorola
  • Samsung
  • Sonim
  • Beats
  • BlackBerry

Questions & Answers

Q What is the phone number for AT&T Store?

A The phone number for AT&T Store is: 515-505-8411.


Q Where is AT&T Store located?

A AT&T Store is located at 4100 University Ave Suite 108, West Des Moines, Iowa 50266


Q What is the internet address for AT&T Store?

A The website (URL) for AT&T Store is: https://www.att.com/stores/iowa/west-des-moines/198425?source=E-g2s10000000000X&wtExtndSource=stores


Q How big is AT&T Store?

A AT&T Store employs approximately 20+ people.


Q What days are AT&T Store open?

A AT&T Store is open:
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM


Q How is AT&T Store rated?

A AT&T Store has a 4.3 Star Rating from 272 reviewers.

Ratings and Reviews
AT&T Store

Overall Rating

Overall Rating
( 272 Reviews )
209
11
15
4
33
Write a Review

Martha Sherick Shen on Google

image The representative met us right away as we walked in to the AT&T store. He was extremely helpful, polite, knowledgeable and attentive to our needs. Hid expertise was evident and he showed great respect toward us. I am old and he was very very helpful in explaining things to me. He took his time with us and did not rush or pressure us. I am extremely pleased. I love both the service and the new phone he helped me to pick out ! Thank you!

Business Response on Google Mar 19th, 2024
Hi Martha! Thank you for your fantastic review! We're thrilled to hear about your positive in-store experience. Our team works hard to create a welcoming environment, and we're delighted it made a difference for you. Looking forward to serving you again soon, feel free to book an appointment online at attvip.com or stop in any time.

Nancy f on Google

image I think the person who helped me is named Chad? He was awesome! He was super personable and cared more about helping me than selling a bunch of products. He looked for every possible deal and I was super satisfied with my purchases. Thank you!

Business Response on Google Mar 14th, 2024
Thank you Nancy, for taking the time to post about your in-store experience with us! Our team works hard to provide a seamless and enjoyable shopping environment. Your feedback encourages us to keep up the good work. Looking forward to your next visit, don’t forget you can also book an appointment with us online at attvip.com!

chad larson on Google

image I replaced two phones there, the person I worked with was great for the first phone that was traded up to iPhone 15 pro. She Took good care of us. The next phone needed to be sent in due to my work MDM software, FortiToken, all my smart home apps that refused to transfer passwords. When the phone was sent it in, I got the email from corporate that my phone was only worth 23.40 Samsung SMS901U that was two years old. No chance of review, and it could not be sent back. They could not show me pictures of the damage. Final option. The screen did have a scratch, but I had insurance on it the whole time. The warning is do not trust AT&T return shipping service to work with you.
Document Everything: For future dealings, document the condition of any device you're trading in with date-stamped photos. This includes capturing any pre-existing damage and the device's overall operational state. This can serve as evidence in disputes or at least provide a basis for your expectations.

Business Response on Google Mar 14th, 2024
Hello Chad, we're genuinely sorry for the challenges you faced during your recent visit. Your feedback is invaluable, and we're committed to making the necessary improvements. We appreciate your patience and hope to have the opportunity to provide a better experience on your next visit.

Blake Lee on Google

image Emely is a G. Highly recommended.

Business Response on Google Feb 13th, 2024
Thank you Blake for taking the time to share your experience in store! Our team is focused on creating exceptional customer experiences, and it’s wonderful to know we succeeded with your visit. We hope to see you in store again, feel free to schedule an appointment with us at attvip.com or walk in any time.

President Orhca on Google

image Service rep was pleasant and helpful. Great experience at store.

Business Response on Google Jan 20th, 2024
Hi President Orhca! Thank you for your fantastic review! We're thrilled to hear about your positive in-store experience. Our team works hard to create a welcoming environment, and we're delighted it made a difference for you. Looking forward to serving you again soon, feel free to book an appointment online at attvip.com or stop in any time.

Load More Reviews

Overall Rating

Overall Rating
( 272 Reviews )
209
11
15
4
33

Write a Review

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