Fort Dodge, IA Banking Services

Amazing service polite and very helpful

Good bank

Wish they would be open when they are suppose to be

Great place , nice and helpful employees just all together good . Do they have change machine ...

My girlfriends wallet was stolen so she went into the bank to deactivate and order her new card after the card arrived she deposited money back into her account to use he ... more

Great people who care and provide exceptional service!!!

Bank without coin counter

Have been banking with these guys for years they have always been very professional and courteous and take care of me very well would highly recommend.

Bank without coin counter

It's my bank for nearly 20 years. I have never had an issue that they could not resolve to my satisfaction. I have no intention to change any time soon.

Gets me my money

Great place to bank. Have been banking with citizens for years. Nice people and they treat you the way a credit union should. Highly recommend.

I would give NO stars if it would let me!! Horrible customer service, we arrived to an empty lobby to simply do a name change on account related to just being married. Th ... more

Excellent

I normally don't have any issues with this bank. However, recently my wallet was stolen and I had gone into the bank and asked of them to lock and cancel the transactions ... more

It's my bank for nearly 20 years. I have never had an issue that they could not resolve to my satisfaction. I have no intention to change any time soon.

Was there for me when I needed them I I recommend

Worst bank Ive ever banked with. They are closed by 5pm, closed on weekends. There cards are from an external source so if you have an emergency or someone does fraud the ... more

I bank here and the individuals who work there are always amazing and polite. Definitely recommended

The customer service is terrible. I tried to get help with my mobile app and a refund of a deposit and no one could help me once Im done paying off my loan I will never b ... more

Slow, didn't work.

The staff at one main have always been professional courteous and very helpful they understood my needs and were willing to help us. I would highly recommend one main fin ... more

Great staff, always helpful!

I am constantly getting overdraft fees before my account is ACTUALLY in the negative. Several times now the overdraft fee itself has caused me to go negative. This is ver ... more

Great bank with friendly staff!