Fort Dodge, IA Financial Services

Kole has been such a great help to us as we set our financial plan and goals for our future. He's always very helpful and answers our questions immediately. We feel con ... more

Amazing service polite and very helpful

Wish they would be open when they are suppose to be

Great place , nice and helpful employees just all together good . Do they have change machine ...

My girlfriends wallet was stolen so she went into the bank to deactivate and order her new card after the card arrived she deposited money back into her account to use he ... more

Great people who care and provide exceptional service!!!

Kole has been such a great help to us as we set our financial plan and goals for our future. He's always very helpful and answers our questions immediately. We feel con ... more

Recently moved and updated our family's financial planning to Gabe and have been very happy with our decision

Wonderful team of professionals! We use several of their services and are very pleased!

Good bank

Bank without coin counter

Bank without coin counter

Have been banking with these guys for years they have always been very professional and courteous and take care of me very well would highly recommend.

It's my bank for nearly 20 years. I have never had an issue that they could not resolve to my satisfaction. I have no intention to change any time soon.

My experience was amazing! My tax preparer was spot on -- very knowledgeable about the tax code and my situation. The tax preparer was also friendly and personable, put ... more

It was a perfect experience for me and my family. We will definitely use them every year from now on.

Katherine made the tax process as painless as possible. Thank you very much!!

Easy to navigate

The staff are professional and courteous. I would recommend shopping with them for your next auto purchase.

Called to see if there was a way i could close my account from 4 years ago they got my info and said i had to come in and sign some paper. I live an hour and a half a way ... more

I got a referral from a friend to give Dawn a call to help with an LLC and taxes and Im glad I did. Dawn helped me out with the that and more. I would recommend her 10/10 ... more

Gets me my money

Great place to bank. Have been banking with citizens for years. Nice people and they treat you the way a credit union should. Highly recommend.

Get Ashley an actual office. It's disgraceful she has to work out of the stairwell. Make it first class.

Great ppl nice environment

Excellent

I normally don't have any issues with this bank. However, recently my wallet was stolen and I had gone into the bank and asked of them to lock and cancel the transactions ... more

I would give NO stars if it would let me!! Horrible customer service, we arrived to an empty lobby to simply do a name change on account related to just being married. Th ... more

It's my bank for nearly 20 years. I have never had an issue that they could not resolve to my satisfaction. I have no intention to change any time soon.

Was there for me when I needed them I I recommend